Therefore, it was very easy for me to put together some laundry loads, and then navigate to that website and see exactly whether I'd be able to go downstairs and start my loads immediately, or how long I'd need to wait until machines were freed up for my purposes.
Then they enshittified it. They took away the central payment kiosk and installed individual card readers on each machine. These card readers had some unholy mix of Bluetooth and WiFi on them and the new app was completely incompatible with the Android tablet I had at the time. Apparently it was mandatory to have both Internet and BT access before you could even start a machine anymore. To add insult to injury, they deprecated the public status website and walled up the status reports inside the app. In fact, you couldn't even get a report until you'd paid to start one of the machines, thus invalidating my old strategy of proactively checking for availability.
Then there was a protracted battle between landlady and CSC whereby there were many malfunctions and accusations about whose responsibility it was. The pandemic struck, and there was some third-party disinfecting service that was supposed to be sanitizing machines, but left huge gobs of lint and detritus behind them all anyway.
Eventually it came to a head, and the landlady severed their contract with CSC and brought in a new service company. They have apps and cash preloading and whatever and you know what? I stopped using the laundry room entirely. Now I bring my clothes to a Wash & Fold service, and have it professionally cleaned, because doing laundry is too strenuous for me anymore. Problem solved!