What Was ISDN?
tedium.co
tedium.co
I also worked at an ISP. Customers would sometimes call to complain about how much we must suck because their shiny new 56k modem wouldn’t train up past 28.8, and it couldn’t possibly be on their end because they lived in a neighborhood of brand new McMansions. That’s when we had the diplomatic mission of explaining how Ma Bell saved a whole lot of money at the expense of the customer’s phone quality.
As long as we’re swapping horror stories, I can summarize another one in 1 word:
Winmodem.
shudder
Did residential dial up support from 95-00, and got to experience all those disasters.
Another fun one is when you serve at the edge of two different phone companies and they didn't have enough cross connect service between the two for all the long running dial up connections. Yea, your modem banks aren't full, but your customers are getting busy signals.
Memories! An old job bulk-bought a ton of cheap "home" PCs (Compaq Presario) to use as Citrix desktop clients; the included modem was a winmodem. We discovered the CPU in the PCs couldn't reliably run the Citrix software and maintain a modem connection at the same time. We ended up having to buy external modems (and later network cards) for all the presarios.
Thankfully we learned from the experience and stuck purchasing from the "business" product lines after that.
(I worked retail computer support at the time, and USRobotics did a neat sales presentation at Henry Ford Manor where, if we went to an "educational" session about the technology, we got a free modem. I already had ISDN by that time so I didn't really need it, but it was still neat. And a couple-hundred-dollar modem, for free, for a retail employee seemed like quite a perk.)
[1] https://en.wikipedia.org/wiki/History_of_AT%26T#Rise_of_SBC
I worked for the first commercial ISP in Hungary in 1995. At the time phone lines were still a hot commodity -- it takes a bit of time to fix decades of neglect, after all (Hungary was a Soviet satellite until 1989 and the wait time for a landline was ~ten years in the 80s). So supply side for lines was low and prices were high. On the other hand, the potential income for the ISP was limited because, well, it's 1995, not many people or businesses even know what Internet is good for. So how on earth did they afford the necessary many lines?
Well, see, they didn't. The guys running the place got wind of a CO in an older district in Budapest has excess capacity so they rented a flat next to the CO and drilled the wall. Presto! Plenty phone lines without installation costs.
It was quite 'fun', because starting with morning when tariff changed everything had to be transmitted and if something didn't work out right (to slow buildup of the MPPP channel, delay in the batch jobs delivering the data) someone had to monitor the process in the next night to prevent further backlog. For a long time there was only a 64kBit (later 128kBit) connection over the day regular connectivity.
Eight MBit carefully distributed over 120 channel. With all the support equipment a server rack, filled by 2/3. Ridiculously little today, even over air. It sounds as if one talks about the ancient Egyptians, but it is only 25 ago
Second someone figured out that the D-channel can also be used to send data to arbitrary endpoints in the phone networks and dropped a messenger app on a Friday afternoon in '98 or thereabout. That was a pretty fun weekend, unfortunately the hack had stopped working when I came back from school on Monday.
For normal internet browsing the single ISDN connection (64 kbps) was enough. Then later in 1999, Napster[2] launched and I was hooked! This made me use bundling ISDN channels quite a lot. Because of the cheaper tariffs, weekends where great because I enabled the bundling around midnight until early in the morning, so my parents wouldn't notice. :-)
I was on ISDN until 2002, when ADSL was available here and we could be online 24/7 for a fixed price. I do remember my ISP (XS4ALL) still had a fair-use-policy for downloading, which they removed a few years later.
[1] https://www.acm.nl/en/publications/publication/9213/OPTA-agr...
In the telecom world, the telecom was the network. If you wanted to exchange data with someone, you placed a call to someone directly. Everything was envisioned as some form of point to point session between subscribers. Whatever it was, it was one subscriber contacting another. The telecoms didn’t really conceive of what would become the Internet as we think of it now. As far as they were concerned, the Internet didn’t provide anything the telecoms couldn’t offer—and bill for.
They were caught flat footed when customers started dialing up ISPs and cutting the telecoms out of the loop. If you wanted Internet, you got ISDN, but you used it to call an ISP that was not the phone company.
Not that the telecoms weren’t visionary — they largely foresaw everything we do today. They just assumed they would continue to be the sole provider of those services. They built a network with that in mind.
And then we all went and built our own network on top of that.
They scrambled to try to charge us for using our voice lines for data, and then they managed to slide DSL onto the rate card, and ultimately became actual ISPs.
But that wasn’t the future ISDN was built for. It wasn’t built for a world where an ISP was even a thing. It was built for a world where everything we now do on The Internet would show up as a line item on a bill from AT&T.
FYI:
- Minitel (France): https://en.wikipedia.org/wiki/Minitel This service was quite successful
- Bildschirmtext (BTX, Germany): https://en.wikipedia.org/wiki/Bildschirmtext Less successful than Minitel in France, but also had its users
I modified this voice mail application to accept a PIN code to open PPP on the other B-channel to the ISP and read back the dynamic assigned IP on the phone. This was something I could not do with a single analog phone line and a modem.
This was not the reason to get the ISDN, but this was the first time I could remotely access my systems at home at will. Not that I needed to that much, but I could.
On the end of COSMIC's leased line, after the Bay Area Networks router, we had a simple Ethernet Hub, a Windows NT 4.0 Server, and several Windows 95 desktops. We used IIS to serve websites and email for customers from the NT server, and all the machines had public IP addresses without a firewall - the Internet was a different place back then!
A few years later ~1999 they upgraded to a 128 Kbit/s ISDN leased line, I think costs had decreased and the additional capacity did not cause a large jump in price. It was brilliant! Many games of Quake were hosted ;-)
Later in around 2004 I worked for a company that had a leased line, but they used an entirely different technology - LES10 (10 Mbit/s) - but it had a range limitation and so you had to be within perhaps 10 KM of your ISP.
Of course, just before that, around 2000/2001 some parts of the UK started to get ADSL trial role-outs. I was lucky enough to be at University in one of the first areas (Derby), and we were able to get a 1 Mbit/s connection for about £50 / month which we shared between 5 of us in our student house. After that I didn't see ISDN around much, and LES10 was a pretty niche use-case anyway.
Today I am happily sat on the end of a 100 Mbit/s consumer microwave connection for about €30 / month.
That would have been Kilostream which wasn't part of the ISDN system. Kilostream pre-dated ISDN. The reason for its high cost was that you could throw as much data as you wanted to 24hrs a day and it was a point to point dedicated circuit, i.e. you couldn't "dial up" different locations the way you could with ISDN.
Aside from the higher throughput, one of the other great things about it compared to analogue dial-up modems was the almost instant connection speed while old analogue took tens of seconds, maybe even a minute.
But the biggest thing that really made it feel “responsive” was its digital nature, meaning that your baseline latency was mere sub-10 milliseconds instead of 150ms for analogue.
Generally our monopoly telco was despised, but they had a great offer called “R7 weekend” where from 7PM Friday to 7AM Monday, no matter how long the (domestic, possibly local, only of course) call you would never be charged more than R7 for it. This meant that you could be connected for the whole weekend at 128kbps for R14 (~1.4 USD) at the time (2003-ish).
Another advantage I don’t think the article mentioned was, of course, the ability for others in the household to use the regular phone while you were online, removing a common source of intra-family conflicts. In the end, though, consumer ISDN remained a transitionary technology and most people skipped straight to DSL or cable.
Do you know if Telkom offered ISDN around ‘95 thru to ‘01?
My parents had “two lines” back then so we could always have access to the Internet, even while talking on the phone. I recall, vaguely, using dial up but we may have had an ISDN line. In part, because my Dad wanted to order LaserDiscs from the US while my Mom was chatting away to family.
Seems possible, but a second regular phone line seems just as possible.
In Australia, we had an ISDN2 product (BRI) which gave us that 128Kbps bitstream. Hardware boxes from brands like Musicam Prima, Tieline and Comrex would allow transmitting a bi-directional MPEG2 audio stream. When I used to dial these things, you’d hear a low-bitrate stream first for a few seconds before the 2nd number would dial and you’d get that full 128Kbps. Different brands of codecs were theoretically interoperable, subject to the settings and codecs matching. I remember the Tieline codecs probably sounded best because they had their ‘MusicPlus’ codec (which I think was actually AAC+ under the hood). But most other codecs were only MPEG2, so you were stuck with that.
We used to use these for outside broadcasts, backup links between the studios and transmitter site, and links to other broadcasters (e.g. the TV news presenter dialing in to tease the nightly news headlines).
Even after the internet was well and truly established, ISDN was still used a lot for this because it was ‘standardised’ and also a pretty much guaranteed bitrate - whereas ADSL might give you a couple of megabits but with no guarantee you’d have that between your two locations at all times. When you need low latency two way conversations, you can’t just dial up the latency and keep re-transmitting packets until they arrive.
The local telco used to be able to install these fairly easily on a temporary basis so you could do a broadcast from a temporary location (e.g. local advertiser books a broadcast at their store). You couldn’t really get a temporary internet connection put in at the time. You could get stereo audio both directions, but often you’d use the left channel for your program audio, and the right channel for an intercom in everyone’s earpieces. So long as you played the music from the studios and just fed the mics down the ISDN from the remote location, the quality was passable.
We also had ISDN10/20/30 (PRI) for general telephony. I interfaced these to SIP PABX’s a few times with Patton boxes, but the docs were always for T1 not our E1.
I don’t really miss it, but it’s kinda cool in retrospect.
incidentally, there were many terminal servers that didn't require authentication, or would accept default credentials. this was a common way to get free internet access back in the day!
Playlist: https://youtube.com/playlist?list=PL7qsY2QIYd8PLW1zXVcNFVA_o...
At a technical level both types of call are a 64kbps data connection, with just a flag to discriminate between the two. All the major suppliers (Cisco, Nortel, ...) had software options for their ISDN gateways to tell them to set the voice flag when making an outgoing data connection, and to treat voice calls as data calls when they were received.
This was extremely common and Telstra never seemed to do anything about it. Just a funny memory that this article brought to mind.
But compared to the regular 20V phone line, ISDN used something like 120V (which I learned by carelessly changing the connector like I used to on the regular phones), and in a country where power went out regularly, I wondered how much power could I get out of it for emergency situations.
https://www.nostalgietelefon.de/beachten/1TR110-1%20Ausgabe%...
The one I’m familiar with is called:
VR3 (brand) Phone Jack Powered Emergency Night Light & Charger (model: PJNL-USB)
the hack (in the US) was that ISDN was often offered as part of "centrex" service which was a sort of phone company managed PBX-as-a-service offering. so rather than businesses setting up their own local mini telephone switch (a PBX) that they'd hang all their extension phones off of, they'd just get ISDN phones and connect directly to the phone company and have the phone company manage it all. the trick was that "intercom" calls within a centrex were unmetered (think intra-office calling), so an approach to building an ISP would have been to sign up for centrex service and then install a branch phone on that centrex at each customer site, then all calls into the ISP would be intercom calls and would be subject to unmetered tariff.
i used to drool over the idea of one day getting my hands on an ascend pipeline 50 and its sweet, sweet 128kbps of bandwidth. then one day i finagled a visit to a local software company and met the founder who was struggling with getting one working (it was paired with one in his home, so he could make use of the company's t1). he jokingly offered that if i could get it working he'd offer me a job: 45 minutes later the link was up and few hours after that i was shaking hands with the head of engineering as they made good on the founder's word. fun times!
BRI did not have free local calling with pacific bell at the time and "local long distance" or metered within NPA calling was quite expensive- often times a lot more expensive than actual long distance calling.
The 56k modem was a quasi-digital connection and as I recall asymmetric.
xDSL (there were so many flavors) was a disappointment in some areas in comparison to ISDN for reasons I do not recall, but I think it had to do with the fact that it often shared the copper with POTS. xDSL on former ISDN lines or in buildings wired for xDSL was far more performant. DOCSIS was generally good.
Also, modems and ISDN, owing to their switched nature, could be used to connect to services other than the Internet. xDSL and especially DOCSIS was Internet only AFAIR.
ahh yeah i forgot about that. the other side was direct digital and often ISDN PRI. ascend (or what was left after lucent bought them) made a device called the portmaster 3 that had a two port PRI and an ethernet port. it was an all in one 56k dialin modem bank, SLIP/PPP endpoint and router that would provide ~26 dialup lines with just a few cables.
i believe the way it worked was that it spoke digitally to the customers local C/O and then would do the DAC for the downstream channel with the shortest possible local loop allowing for more aggressive trades of reliability for bandwidth. it was all transparent to the customer though, they'd just buy a 56k modem and plug it into a POTS line.
cool stuff!
Haven't seen much mentioned about it but as I recall ISDN was also symmetrical vs analog modems which had a small back channel. Equal upload speed made it easy to keep up with sites that enforced a sharing ratio.
ISDN also exposed the call setup information sort of like caller ID did on analog lines, but it came over the control channel instead of between ring one and ring two on a Plain Old Telephone Service (POTS) line. Some ISDN devices had call handling that was pretty sophisticated - a precursor to Asterix and like software/customer managed PBXs. The upshot was you could screen and reject calls prior to their tying up one of your channels. And if you did want to take a voice call, you could take one channel down and still have a 64k network connection going while your wife used the other to talk to her sister. Huge wife acceptance factor vs "Don't pick up the phone, I'm using the computer!"
I was in heaven! Now I could play Action Quake 2 and Quake 3 Arena without glitching all the time! Those were good times :)
And I did have ISDN at my house for a time. (Bonded, blazing 128k!) We used the Centrex trick that was mentioned elsewhere in the comments.
Right at the start of the 2000s DayJob had ISDN (initially using one channel then the two bonded for 128kbit), and while it was night and day compared to the unreliable 42/21¹ I got at home from a nominally 56k connection², it wasn't all that impressive compared to what I was used to at university in terms of throughput most³ of the time.
Admittedly the office was well out of town making a "proper" leased line extortionately expensive, so ISDN was the best practical option until we moved.
----
[1] or 33k6 when I forced it to use that standard to get the faster upstream rate
[2] always on, fixed addresses, faster, didn't drop if a sparrow farted nearby, …
[3] the link we had there did get over-contended at times, but not as much as you might think as this was before connections were available on dorms so Pele had to head to a computer room to get online so if I did get lower than ISDN performance it was likely due to the other end or peering limitations between
It had perfect timing: starting in the market when I was fresh out of school and doing civil service as conscious objector, meaning I had a little bit of money to splurge for an ISDN flatrate at my parents house and it cancelled its ISDN flatrate tariff in fall 2000, when I moved out into my own little apartment and got T-DSL.
The phones apparently still exist [1] but the digital data function is being phased out [2].
[1] https://www.ntt-east.co.jp/en/ptd/contents/mag_public_digita...
[2] https://www.ntt-east.co.jp/ptd/contents/mag_public_digital.h...
Most things silently incorporate ACK prioritization now, which makes the typical asymmetric internet connection like a cable modem work better. But before then, it was a problem... And those of us who hand-solved it on DIY firewalls really reaped the rewards.
In Europe at that time, every call (even local ones) started getting billed as soon as the dialed party picked up. So effectively, this allowed for fee-less small applications that didn't need much data, but that I wanted to invoke many times a day (think checking email, checking server status, IM, etc).
It usually just worked consistently and at unbelievably high data rates vs theoretical “56k” even on 64kbit/s single channel. Meaning basically 2x IRL downloads vs 56k at usually tenable full hop bandwidth of constant 8kb/s.
I kept being mesmerized by “just the basics” of ISDN + TCP/IP; it all was working just so flawlessly. For years on end, and each time I went online. Pure wonder and amazement.
Of course, ISDN and 2 56K connections are only similar in bitrate and are not the same thing at all.
That’s not fundamentally true about ISDN - in North America, at least, most basic rate connections and every single PRI I ever encountered had eight-bit-clean channels and were true 64kbps.
With modems (I assume you mean analog modems,) that was only part of the reason. There were others that would have been far more difficult to solve in practice, and there was largely no point in doiny so as xDSL technologies came around at roughly the same time.
Multilink PPP worked quite well, even beyond bonding two channels.
https://en.wikipedia.org/wiki/ISDN_(album)
It's an interesting relic of a specific cultural moment in time just before the Internet broke through. With ISDN, you could send a nearly hi-fi quality digital audio stream to anywhere in the world, but it wasn't yet on the open network that would define the actual future we now live in. Quite fitting for a band with "future" in their name.
- -
[1] Even if you don't know FSOL by name, you've most likely heard their massive 1991 club hit "Papua New Guinea" somewhere.
So you get some sense of a transition of digital technology from novelty into mainstream.
You also get a cyberpunk vibe, a lot of it is dark and harsh, but at the same time organic and beautiful. It's not as abstract like Autechre's music, this is definitely about humans, but in a weird environment.
Obviously it’s going (how soon? Well we will see shortly if 2025 is kept to), and it will be a sad day. International isdn is pretty much dead, and has been for some years, but in the U.K. it is still reliable and functional.
Man, can't disagree more. I didn't become aware of ISDN until I was using a 14.4k modem for a dialup internet connection, and the idea of having an always-on "digital" connection to the internet that was almost 10 times as fast as what I had was absolutely, unfathomably futuristic.
It seemed like the kind of thing they only had in Europe and Japan though. I was aware that some people in the US had it, but I had no idea how it was delivered or how one would go about getting it.
In the end, we were super late to getting DSL -- I think maybe 1999 or thereabouts, long after most neighborhoods near me had it. Going from 33.6k to 256kbps was the biggest "real" jump in internet speeds I've ever had, to this day.
By comparison, going to a shared LAN on a college campus, or a 10Mbps cable connection, to 25Mbps, to 100MBps, or whatever series of jumps got me to 250Mbps and beyond were barely noticeable from a user experience standpoint. Yes, files downloaded faster, but it didn't "feel" faster in normal interactive use.
Hell, I only got gigabit fiber "because I could" and the jump from 1 gig to 10 gig symmetric is almost laughable because it's impossible to use anywhere near that much speed on a day to day basis.
We used one half of a line (64KB).
The quality was … less than ideal, and the latency was about two seconds.
We also used it for our corporate Internet connection.
I don’t miss it.
Always on, static IP address. It was easily the most reliable service I have ever used, then or since. The latency was astonishingly low as well. But 128Kbps wasn't adequate and I moved on when I could.
The error was in not seeing packed switched networks as the clear winner not in choosing a modulation scheme that was designed to bring maximum bandwidth over existing copper infrastructure.
In any case, the strength was that you could bond up to 24 channels in a North American PRI package, which is what a lot of businesses considered their "T1" service, or used as a mixed group of DID and LOOP channels for calling.
Interestingly, in the end, they used bonded ADSL to provide an encapsulated 24 port PRI "circuit" to the customer using just 4 wires.
And before ADSL become a thing, having a 128k symmetric digital connection with low ping was a dream!
Pretty sure this is no longer on the CCNA unfortunately. Maybe just a small mention.
Then there’s the fact that this speed remained fairly state or the art until DSL and then cable modems.
There was also T3 in the 1990s for a whopping 45mbps. I worked for a bit for an ISP in Cincinnati in college that had one of those running to a data center. That DC was full of racks of Windows NT machines with unused mice hanging off the back of each so they would boot properly.
Those days were both fun and awful. It was really a frontier feeling but the tech was clunky and connectivity was expensive.
I ended up staying in a small apartment for a couple of years rather than moving to a bigger, nicer one, because moving would have caused me to lose my flat rate ISDN and instead have to pay by the minute.
Being done with waiting for two modems to sniff each-others butts like a couple of dogs was liberating!
I moved to a house in 1997 and went back to modems. But I started consulting with an ISP and they offered to let me connect a T1 from my house to their network. I got a contract from the phone company for $205/mo, and got the T1 installed. They charged me $250, and after a few months of me calling them about it they said their tariff wouldn't allow them to sell it for $205, the contract was a mistake.
That was a few days after I got a flier advertising DSL: half the speed but a quarter the price. But a lot of speculation that "DSL will never work". However, it did, and it was great.
Most people at the phone company had no idea what ISDN was, so it took a while to find a technician there who could get up provisioned, etc.
Sometime after, DSL replaced this. And I used some form of DSL until, eventually, cable modems became cheap and fast and available in my area.
The combination of both channels was a unique selling position to leave modem speed in the dust. 64kbps could be combined to 128kbps simultaneous download speed - of course, it costs you twice as much. ;)
The downside later on was, that it took a long time till the next generation was available, in Germany it was DSL.
The love for ISDN was absurd. In Germany they even rolled out slower DSL services for a while to keep ISDN alive (ASDL-over-ISDN).
What was great about ISDN is that it started the trend of flat rates in some places. As you kept the modem connected 24/7 you could still do phone calls. I’m not sure we would have seen flat rates as quickly without it. Latency also was amazing compared to 56k. For online gaming it felt amazing.
//edit: one interesting memory I had was that upgrading from ISDN to DSL would wreck latency. Most ISPs thus gave you to option to disable interleaving to improve latency for online play.
Thankfully, wrongs have finally been righted with FTTP/FTTH being widespread now.
I enjoyed ISDN internet access at 128kbps via high school in the mid 90s, and shitty v90 through early 2000s.
I’m still sad that Google pulled the plug on investment in Google Fiber. The only thing that could possibly have egged American telcos on enough to build a real network.
No, but Europe/Asia, rather than the US.
until cable & DSL came along, it was awesome.
We had a wide variety of customer connections, from dialup to an honest-to-God 14.4Kbps digital leased line, to 56K and T-1 leased lines and some T-3s in our backbone.
Our manager was a huge proponent of SMDS; in fact the SMDS diagrams made liberal use of the "cloud" icon to depict connections going in and out of the telco's switched network. He was able to derive great reliability and value from SMDS connections, and they were probably our fastest links available.
By contrast, Frame Relay was some sort of a hack to avoid having a "real" 56K line run to a customer, and they went down all the time. They were so unreliable, we could hardly stand it. The FR customers became quite disgruntled.
This was in the mid-90s. I don't know if FR improved after that time or got a better reputation elsewhere. But we would definitely rather not have it around.
But for a brief time just before the turn of the century, it made sense to get ISDN at home (in the US).
I already had a free 24x7 dialup account from a local ISP that I'd done some work for (the free lifetime account was part of my pay for a job).
And the local phone company was circulating mailers for ISDN circuits -- installed for free, and with a very low monthly rate, and with unmetered local calls.
So I asked my ISP buddies if it'd be OK, and they said sure, but asked that I keep the channel count low unless I was really using it.
It worked great.
I was able to set up my (ZyXEL) all-in-one ISDN router to keep one B channel connected at all times, and to connect the second B channel only when average bandwidth utilization required it.
The ZyXEL box also had two POTS jacks for connecting telephones. One of them was used for the house landline, and the other was connected to an analog modem for BBS duties.
The circuit had two phone numbers assigned, and either POTS port could use either B channel.
It worked slick: Always-on, low-latency internet that got faster on demand (connecting the second channel and logging it in took only a fraction of a second), with a static IP and customized reverse DNS.
And the dedicated POTS jacks worked great: These provided the highest quality telephone calls I had ever heard.
Management was automatic: Inbound calls would drop a B channel automatically if that was needed, and so would placing an outbound call.
It all happened transparently, thanks to a combination of software at all ends (my end, the phone company end, and the ISP end) with MLPPP running the show in IP land.
A beautiful symphony of weird telephony tricks, all working in time to be useful and reliable.
And I do not know if it was common, but my particular circuit was provisioned so as to allow me to specify any number I wanted for caller ID purposes.
So on outbound calls, I could change my Caller ID to any number I wished.
I never used this function for personal gain, but I could, for instance, call up a friend's place and have their mom's phone number (and name, due to how CID works) show up on Caller ID.
"Hey, yo. I'm totally at your mom's house right now. What? No, it is like that. No, she's sleeping right now -- you know how it is."
"Except: Just kidding. I'm at home by myself as usual, and just fucking around with my ISDN line because I have no life. But that was a neat trick, wasn't it?"
Also the only solution from private telcos at around the same time, where said former gov telco simply wouldn't offer early DSL at all, while private upstart offered ISDN whith dynamic channel bundling at flat rated 29,99 per month, so 128Kbs! Yay!
Since it was pushed so hard by subsidies, many had it, the equipment was cheap, and the sound quality that came with it was rather good. Often still unmatched by some crap which people accept as 'normal' nowadays.
In the end I was stuck on modem until DSL finally rolled out in my area. One thing I miss about DSL was that it was open. You had your choice of several competing ISPs that offered service over the same lines. You could get some very nice fast service with lots of features for cheap. Locally run Usenet servers. Free web hosting. Free terminal server. Free Email. Static IP addresses. All the stuff that the monopolies don't offer anymore.
Since it's a 100% eithernet network, any off the shelf device with an SFP cage can connect to it