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Thanks, changing the labels to text is a big help. I didn't even notice it there in General settings. It still doesn't change the tiny "..." link to a text label (the thing you click on in a message to show previous messages in the conversation). See my other comment here about Fitts' Law.

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While the button is tiny, is it really highly utilized, with the entire conversation being in the threaded view?

I use it all the time. I've found that clicking on the previous messages in the conversation view is much slower (requires hitting their servers, which are usually slow). But clicking on the "..." must not require a server hit, because it's instant.

I don't find it that slow - but you can hit 'expand all' in the top right (next to the printer icon) to download the whole thread at once.

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