Kagi.com is unstable for all regions | Hacker News Reader

Kagi.com is unstable for all regions

status.kagi.com

79 pointsvldr41 comments

Vlad from Kagi here.

All Kagi services are operational since approximately two hour ago. There are no signs of further issue propagation.

The intermittent disruption of service lasted for seven and a half hours, our longest disruption to date.

We apologize for the inconvenience and we will do our best to make sure this does not happen again by reviewing all circumstances that lead to the incident.

Post-mortem coming in the release notes on Tuesday.

Thank you for your patience and support.

Thank you, Vlad! Excellent service, regardless of the hiccup today.

This is not the proper place to do it, but thanks for the great service. I've installed Kagi as the default search engine for my 70-year old mother who doesn't even speak English so she doesn't have to guess which results are ads.

So far, she is liking it.

This made my day, thanks for sharing :)

I love kagi, so the fact that they're down sucks even harder. But they're honest and transparent about the situation. Not that "increased level of errors" or "degraded experience" nonsense

I agree! I've been struggling to get Kagi to work all morning, which has been frustrating, but this status report was refreshing and pleased me.

I think people forget that Kagi etc compete with Google as it exists right now, which has been in "degraded experience" mode for at least two years now.

Just like the business model - what a nugget in the otherwise giant pile of shit.

I have been using Kagi for a few months, happy customer.

Only problem is now, when I happen to use google, I keep accidently clicking on the ads! My ad-avoid skills are withering.

uBlock Origin?

I’m a fairly new customer, but I’m really enjoying Kagi. It brought me back to using a search engine instead of defaulting to GPT.

I too appreciate the transparent communication!

Deployment failures on Fridays should be added to Murphys laws. I hope the best for kagi and a quick recovery for the search.

I've worked at a few companies who prohibited deployments or releases on Fridays or the days before holidays for just this reason. You need the team on the clock in the days following to cover you for those times when it all goes south.

Funny coincidence, my subscription ends today. I’m switching to self employment and won’t be able to afford the service for a while. I wish it were more affordable, because the freeing feeling of not having to rely on google is irreplaceable.

Irreplaceable, until you're self (/un) employed.

It was still irreplaceable, since it was not replaced. (google did not replace the freeing feeling)

I suppose you're right-- the feeling was irreplaceable, but I guess the service itself not so much.

I’ll probably give DDG another go, even though their result quality would always eventually prove too annoying in practice.

By the way, I have no idea what your point is.

When I quit my job, I paused my Privacy card that was paying for Kagi—but before the renewal date, I realized it was totally worth 2 coffees/month and unpaused. I use it all the time.

Marginal coffees are very different quality and value across individuals making this a poor metric. For yourself, unless you are actually giving up those coffees (which I think is rare among the people who use this phrase) are you really sure that you value it at that rate?

Even as a business, a subscription would be weighed differently to coffee money - you can easily scale the coffees up and down based on how things are going, this is not true with subscriptions, which essentially increase your fixed costs.

Coffees come out of very different mental budget lines to search tools.

I appreciate that my search redirected directly to the incident report page.

I love Kagi, used my free searches and customized the crap out of it. It would absolutely be worth the cost if I wasn't penny pinching because of cost of living increases and inflation.

Oh well, back to bing with GPT4 chat/search.

I've been lately using FOSS metager.org as my main search engine and it has decent results. Often a lot better than google, especially with quoted words and 'site:' specifiers which it never ignores. It also has domain blacklist similar to kagi.

This looks nice and the payment model is more convenient (on demand). Haven't heard of this before. From the first use, it looks like a search aggregator as it takes results from many engines. Each source engine costs differently.

I have been a paying Kagi customer for the past year and could not be happier. It is a small sliver of sanity showing what the internet could be without the cancer of ad driven anti patterns.

Glad to hear it was transient and Kagi is on top of fixing it. Apparently quite a few reading HN use Kagi. I've been happy with it so far and I'm glad that there's an actually usable and actually feature-superior alternative to Google.

resolved now. but the status page was excellent and was up-to-date immediately. It made me feel comfortable using an alternative for a bit while I waited for it to come back up

This outage forced me to use Google for the first time in a while and boy did I forget how much I hated it.

Single data point for consideration: For some reason, I'm not leaving.

It's tempting to speculate on the motivation for even posting, because they aren't gooogle or amazon, and it's utterly uninteresting for any smaller company to have incidents once in a while.

Maybe the point was to show how frank they are about stuff like this instead of trying to bs everyone?

I guess one thing I do find pretty interesting is how all the comments have been "whatever I love'em"

To be fair, downtime is often posted for services popular among HN readers, I don’t think there’s malicious intent, it’s merely the acknowledgment of an incident.

The fact that the headline is USUALLY “GitHub was down” says a lot more than the individual post in isolation!

This is fair.

Love Kagi. Not even mad it went down for a bit.

Unfortunately it's still down :(

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