That's highly contingent on jurisdiction. I don't know where she's recording this. I'm assuming that she's US-based, and even in the US, the laws vary by state.
The specifics of case law get quite thorny. Sometimes, consent is implied. Other times, a simple and vague message like, "for quality assurance, this call may be monitored" is enough. If you live in a two party consent state and hear that message, this is why. Consider yourself informed, and know that everything you say is being recorded for future playback.
There's no basis for believing that AI took her job beyond scaremongering
She is aware, so it’s all fine
The Federal Wiretap Act
This law prohibits the secret recording of an oral, telephonic, or electronic communication that other parties to the communication reasonably expect to be private. However, if at least one party to the conversation consents to the recording, the recording is lawful.
Want more slaps? Enjoy your malware rootkit zoom calls which had nothing to do with “the law”
As well I live in and do business in two out of the 11 US states where all parties must consent so I was speaking from experience and that Zoom button is official.. Dutchman ;)
Not sure how this would work with inter-state conversations.
Georgia is not on the list: California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania and Washington.
My guess would be either that the state where the call “originated” would control, or the state in play with the most restrictive call recording laws.
Overall I'm being downvoted for my post which I've learned is wrong. I've also learned the correct answer is very nuanced and those downvoting saying my post is 100 percent incorrect well we just don't know unless someone does a deep legal dive. As well we know where the originating calls came from and we can assume properly she was in Georgia. Again very nuanced but an interesting discussion.
Depends on the state.
https://arstechnica.com/google/2024/01/google-lays-off-hundr...