Except it is almost perfect — it would have been perfect had he been thanked and rewarded. Of course that is not on him, but felt so disappointed reading that at the end.
"Perfect" is referring to the blog post, not the outcome.
It's been less than 24hours. I don't think any company works at that speed.
Oh come ON. Sending an email acknowledging the report and saying "Thanks so much for reporting this - we will look into it ASAP" takes about 10 seconds