Hacker News Reader

Comment by upon_drumhead | Hacker News Reader

It says SOS mode, not airplane mode. Wonder why it’s not getting a cell signal. Maybe it is broken internally.

My old iPhone is in SOS mode after having ported its number to a new one. Perhaps, since their phone was lost, they needed a new phone, especially after having experienced what they did, and ported their number to that new phone.

These days it'd be transferring the eSIM rather than porting to a new SIM.

It could be using a non-US carrier without roaming enabled.

Apple's going to add plane crash to their crash detection marketing real soon.

They could have before, back when I worked for apple support I took call from someone who was in a small prop plane crash and called in because the laptop was still intact but the screen cracked; they ended up comping the entire thing (and some more stuff) because the story was good.

You’re telling me I just need some radical stories to get better support? Noted.

You've ascended to "Tier: Radical" support. How may we serve you?

Absolutely. There's a bunch of key words you can still say to talk to engineering if you want to - but they will hang up when they know you are full of shit.

The flight was from the US to Canada. It's very plausible that the cell plan doesn't have international roaming.

EDIT: per replies, this was entirely wrong, it was a domestic flight

Flight was from Portland, Oregon to Ontario, California - it was a domestic flight.

Heh, you're quite right, I just saw "Ontario, CA" and made a bad assumption. :D

Anyone could have been thrown off by that. But then I remembered that airplanes fly to and from cities, not provinces.

I wonder whether there a California, Ontario.

Apparently so

https://en.wikipedia.org/wiki/Lanark_Highlands

No airport, so no planes from California Ontario to Ontario California

California Dreamin' of -15°C ..

Reply on news.ycombinator.com