>First time I was questioned by management at Verizon, I made sure I was ambiguous in a way that made them think I was guilty.
Why did you do that?
Why did you do that?
Another thing to consider is that the outcome (which is the one I wanted) resulted in me having them by the balls. I could repeat it to them as retribution in front of other employees with records to back it up and even in front of higher management to demonstrate how grossly incompetent they are.