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Lots of negative comments here. No opt-out sucks but afaics the AI they’ll train will be purely useful to their customers. “You received exception XYZ; check these issues which might be the cause.”

That’s quite a cool assistant to have and very much on the safe side. I can always choose to ignore the AI’s advice.

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All fun and games until that AI model accidentally reveals confidential technical details about issues you have/had to competitors.

That has nothing to do with AI though. That has to do with security engineering.

Sentry could accidentally leak data without AI just as they could use AI in a secure way.

Sure, but you can't do security engineering if you're training an AI model on the data. It turns the whole thing into vibes-based programming.

Yes, you are correct. And even more specifically its a legal issue. The old TOS guaranteed to enforce data separation and now it does not. Its not about the technology, its about loosening constrains on user generated data. Do you think I care if they expose my data through LLM or heuristics based recommendation engine? This is not cake pictures from Instagram, it has legal ramifications.

$$$ Tee $$$ Hee $$$

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