Thanks for the love. If you read our previous post on our dev process using Trello it might interest you to know that feature came out of the internal idea inbox. We all quickly fell in love with it and pretty soon almost the whole team was working on some part of this feature. We took it from idea to launch in less than 6 weeks. Very proud of the work by our team.
Great idea and implementation.
I've just coded up a custom "gadget" for our internal admin panel. No more copying & pasting the email address on the ticket into our internal system.
@Jon That's awesome! Shoot me an email, I'd love to hear more about it: evan[at]uservoice[dot]com