Man Thrown Off Delta Flight for Offering to Fix Broken Inflight Entertainment

> His offer was immediately declined, and Sangster was ordered to return to his seat. Sangster says he immediately complied, but while waiting for departure, he decided to take the opportunity to write a complaint on the Delta app about the delay.

> The same flight attendant who had ordered him back to his seat noticed Sangster writing the complaint, and within minutes, a ground agent had boarded the plane and was telling Sangster to collect his belongings and get off.

I feel like there's more to this story than what the author suggests.

How does one "notice" another person on their phone writing a complaint?

It just looks like you're on the Delta app, which is normal on a flight.

And under that statement, the title is wrong, they weren't thrown off for offering to fix something, but for writing a complaint, which I don't believe.

Now if the person was vocal about their complaint as well, then I can see noticing...

The way it works is if a flight attendant feels a passenger is somehow a risk they will notify the captain who has the authority to boot them. The captain has a locked door to hide behind and doesn't want to deal with whatever's going on so will almost always just tell the flight attendant they can boot the passenger without any further investigation. The problem is the captain is the one with the regulatory training and the flight attendants are generally fairly poorly trained on anything beyond the emergency landing and evacuation procedures on the card. As such they tend to not really be very well versed in FAA regulations, airline procedures/policy, or security/evaluating threats, hence why weird shit like this happens with some regularity.

I've had them lose their absolute shit for putting tape over a broken strobing seat light on a night flight and got to watch them attempt to improperly deplane a flight without a tail stand risking a tip over. On the continum of aerospace professional to barista the training they get is much closer to the latter unfortunately. This follows the general trend of airlines doing everything in their power to avoid investing in their employees.

I've also had a bad experience with Delta flight attendants. I've come to the conclusion that they are authoritarians with no other power in their lives.

I flew with my wife and two kids a few months ago. We had tickets for the entire row. It was a 14 hour flight and I knew my kids (3 and 1 years old) would not be happy with the flight and I didn't want to cause issues with other passengers.

Our row was slightly cluttered (we brought some small toys to entertain the kids), but not anything out of the ordinary. My youngest cried once, but I was able to calm her down within a few minutes. We threw away all of our garbage throughout the flight and the flight attendants game by and were laughing and joking with us. Our row was spotless when we left.

Before we left, a flight attendant from business class came over and told my wife that she was piece of garbage and that we treated the flight attendants like 'maids'. I didn't hear the conversation as I was tending to my kids, but my wife told me this later, in tears.

I have no idea where this even came from. I've flown a lot with my family and have never had this experience. This flight attendant even went as far as looking up my wife's last name and threatening to get her cousin in trouble (who works for Delta).

We didn't want to cause any trouble for her cousin, so I didn't do anything. If not for her cousin, I would have gone to Delta to get this employee fired for talking to my wife like this.

Makes total sense in the light of this recent one:

>... at some financial institutions, you can get a SAR filed for knowing what a SAR is, because “advanced knowledge of anti-moneylaundering procedure” is a characteristic only of financial professionals and terrorists.

Quick Question: What's the semantic difference between:

a) "Man says he was kicked off X for Y"

and

b) "Man kicked off X for Y"

Because a) is the form of the actual article headline.

Interestingly this appears to be the same Bindley Sangster with a ASAF background, aviation connections and official postions in both Georgia and Jamaica:

    The grandson of the late Sir Donald Sangster, Jamaica’s second prime minister, Sangster said he views the HIA role as adhering to his grandfather’s ideals of service to Jamaica.

    A veteran of the United State Air Force and a member of the Advisory Committee of the Aviation Institute of Maintenance, he also works to identify opportunities for students within the aviation industry and to create specialised training programmes.

https://our.today/honorary-investment-advisor-appointed-for-...

All of which adds some weight to his claim.

Don't talk to cops, or anyone else wearing a uniform.

The exception is in this circumstance: to make the senior flight attendants laugh and enjoy your company.

But for the love of potatoes don't get involved in their work.

Protip: When boarding, just sit down and chill out.

I would claim I will never fly Delta again, but they have those delicious little biscotti crackers I love to dip in coffee.