Government has failed to adapt with modern times and technology and has failed to provide modern and secure identification and authentication services for citizens.
I log in with my bank credentials to access my government tax account, talk about a total failure to do your job from the people still using SIN as an important piece of identity for some of the most important aspects of life.
This is a solvable problem. Governments can adapt and use modern technology to provide identity and authentication services, but they do not.
In my opinion this is a failure to be responsible for core government services, and I can only speculate why.