That said, I am just an sample of one and the only reason why I bought it because my business need seems more pressing than waiting for Prusa to deliver the MMU3 kits.
I did have an issue with one of them having a warped bed, which caused bad adhesion on several prints, but I contacted support, they walked me through some debugging, then just sent me a new one. It seems that early on they had a manufacturer that was putting out warped beds that weren't caught in QC, but they've dropped the manufacturer. Maybe you got one of these warped beds as well? You can diagnose that with a straightedge, a ruler, and a flashlight.
I will be replacing it eventually once there's a viable open source product or make enough money to fund open hardware projects.
It's hard to say what's the norm without more data.