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Comment by audunw | Hacker News Reader

I’m surprised that you find the software to be junk.. that’s supposed to be one of their strong points. I found the software on the Model S I borrowed for a trip a while back quite nice. But I guess the issues aren’t surface level?

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We had a model s, the software crashed constantly. Or just locked up.

Nothing like having your dashboard go black at 70 mph to instill confidence in your car.

My 8 year old Volvo does that rarely (two times in 8 years). At least it has a watchdog that reboots the dash and keeps running.

Guessing an eight year old Volvo still has a working speedometer during a restart, though.

It's a V40 with the LCD based speedometer. It's still a computer screen but driven by a separate CPU running the QNX OS which won't crash ;)

Weird, I’ve had my Model S for 8 years, and it never locked up once.

Is yours a MCU1 model with problematic eMMC that has worn out?

My 2016 Model S has had this happen a few times. I have even upgraded to the new computer (so the touch screen no longer feels like a Motorola Xoom), and I occasionally get this issue - but it's much rarer today than it was pre-upgrade.

Major complaint here: when it does happen, it takes minutes to reset, and you can't see your speed and get no audible cues for what is going on with the car. It is an extremely dangerous failure state.

My partner and I share a Tesla. It's 'mained' under her account. About 25%-50% of the times I enter the driver's seat - it varies depending on the version it's on - it forgets my driver profile and I have to reconfigure the mirrors and seat. This bug was first reported in 2020 IIRC and never fixed. Never buying another Tesla. Their only advantage is the network of superchargers.

Weird. Is your wife's phone nearby by chance? The only time this happens to me it's because we are both walking to the car together and her phone unlocks it before mine does.

And why would that feature rely on a phone in the first place instead of letting the driver change the profile when getting behind the wheel? Or e.g. use a fingerprint sensor or interior camera (which some of the Teslas do have)?

That sounds like some software guy somewhere didn't realize that those seats in the car aren't only for carrying air but that actual people or, gosh, occasional other drivers ride in them too.

Sadly this is rather symptomatic for many things coming out of Silicon Valley (not only Tesla).

There is an easy profile toggle

The author said they know that but the problem was the profile being deleted.

It's an option when you set up your phone as a key. If it didn't delete me and just picked the wrong profile, it'd be a great feature.

But it does let you select? You wrote so many words but have no experience yourself.

It does.

It needs to let you select the seat _from the door_ before getting in, without access to the touch screen, else someone 6ft getting in after someone 5ft is in for a miserable time.

Even if she were near, I'd expect it to select her profile and let me select mine. Instead it deletes my profile entirely and I need to reconfigure my seat, mirrors, and any drive settings that are now at default.

Odd. We haven't had any issues with our profiles, worked perfectly for past 18 months.

I was sure you were going to complain about the windshield wipers "automatic" mode

There's a setting I just noticed for the first time this morning that lets you define a phone as the "primary" device - the description in the UI suggests its to prevent issues like you described. I'm not sure how long that feature is been there, but my phone is set up as the primary, and I've not had any weird profile issues. To be fair though, my wife rarely ever drives the Model 3, so we've had fewer chances to see any issues.

All the other EVs have standardized on their charger now as well though, so their network is available to everyone.

Is it already open or is it opening? Last time I talked to my friend with an EV Porsche, he wasn't yet able to use the superchargers.

_Will be_ available. Rollout is happening slowly.

Tesla's supercharger map shows which stations are open to non-Teslas so far: https://www.tesla.com/findus?v=2&bounds=66.26595543136888%2C...

Their software is strong compared to other car manufacturers. Which is a fairly low bar to cross.

Their software is buggy and has a lot of friction points compared to mobile phones which is a high bar to cross.

The catch is that a lot of the other car manufacturers supports CarPlay and Android Auto which allow you to have a better experience.

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