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Comment by kreitje | Hacker News Reader

Their spam/filtering has gone down hill. It does a great job with the spam. Unfortunately, several people I communicate with a few times a day, half of their stuff goes straight to the trash and I don't see it. If I login to webmail I can see they have both an Inbox and Trash label on them but my phone and mail client to register the new mail and it doesn't show in the Inbox. I just want it to pick one.

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Yup, I hit this too. I think they score things without SPF records as spam. Though this causes trouble because another company I use bounces mail if you use an SPF.

In the end, I'm still using Gmail and ditching the other company...but not recommending Gmail anymore because of the disruption.

Can you rephrase that? How do these messages get the trash label?

I go into the trash label inside Gmail. I click on a message that I didn't want to go straight to my trash. At the top where it shows the Trash label there is also an Inbox one with it.

As soon as I click the "x" on the label, I can see the email being downloaded by the mail client I use. It is of course displaying the Inbox and not Trash.

Forgot to mention how they get them.

Either someone has my login and is messing with me by somehow adding the Trash and Inbox label or there is a glitch in the system putting both labels on it. My guess is the glitch.

There is no glitch that just adds trash labels. Did you check if you have any filters set up that might be responsible?

I did. I cleared out a few filters even though I am 95% sure they wouldn't match the emails. Wouldn't be the first time I was wrong though.

The main thing I find irritating is that it contains the Inbox label as well.

Any filter to send something to the trash says "Skip Inbox, Delete It".

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