Ask HN: What service your company uses to approve requests?

We built an in house tool for self service provisioning of Entra ID (Azure AD) app registrations. It has some business rules enabled to require MFA, naming conventions, and generates a ticket if someone requests a privileged Microsoft Graph permission.

Not aware of a COTS alternative.

Active Directory or LDAP are widely used to manage permissions and roles both in and outside the MS ecosystem (Entra seems to be AD rebadged), but requests are usually handled with a ticketing system (eg. Jira has "service desk" functionality, but other tools do as well).

Most ticketing systems also integrate with email, and most would have a Slack bot too.

I’m quite sure Servicenow or Okta can do this. But there are probably cheaper options out there.

Jira