In my anecdotal experience, it was extremely effective at drying out my sinuses, which did reduce congestion. So I asked some family and friends and their responses were mixed. Some said it did nothing and others swore it was effective.
I'm not claiming that phenylephrine is in fact generally effective, just wondering out loud if there could be more to the story. I.e., it works for some people and not others.
Anecdotes are not science. But if enough people share an experience, sometimes there is more to the story.