Tesla blamed drivers for failures of parts it long knew were defective
reuters.com
reuters.com
The vision based system is a disaster, I have been driving a new Model Y MY 2024 for several days and got the following issues:
1. the cruise speed control stops working for 2 times due to "low visibility" on a foggy day. No sound alert but the car just slows down on motorway, which is super dangerous. As a comparison, my previous Hyundai Ioniq 5 can do cruise on foggy day perfectly.
2. There is another time on a single lane, the vision system got confused with oncoming traffic on the opposite lane and made a sudden break. Such behaviour is extremely dangerous on icy road now. Hyundai never had this issue on single lane pilot.
3. When I was on auto steering, the car somehow got confused with a motorway exit and made sudden break on motorway again. As a comparison, Hyundai will tell u: "ok, now I am not sure what to do, you have to control your steer". Tesla tried to be the hero but did a terrible mistake on motorway and I am sure if bad things happen it will just blame users.
4. The vision based system is terrible for reversing. It makes around 20 false alarms every time I reverse into my garage. And the sound engineering is so amateur that it pops/clicks because Tesla team is too unprofessional to know they need a crossfade or envelope. High school student mistake.
5. I have no time to test the emergent brake but Tesla reported a "failure on emergent brake" and I am waiting for service for this. As a comparison, my previous ioniq 5 saved me several times with the brake on parking lot.
6. During my car delivery, I found two scratches on the b-pillar. After they replaced it, the key card is not working... waiting for service again. Some irresponsible people put the types on the back seat and damaged the driver seat leather... unbelievable...
I am considering returning it, but on the other hand, I can hardly find a good alternative in Europe for Model Y, which is sad. I have checked ID4, Ioniq 5, EV6, Polestar and many Chinese models. They do have some other issues.
Don't trust those reviews online. Their trial time is too short to tell u these issues.
Model Y is also poor on suspension, window noise. And the door is harder to close compared with ioniq 5 that I had quite some time with (around 2 months).
This is clearly a failure of regulation. None of this should be allowed.
The battery life and charging experience are perfect, and the car settings on single screen are also very easy. The app experience is also good, and I use the sentry function often.
So if I choose something else, maybe I’ll miss these too? As for safety issues, I think reversing is just ridiculous and annoying sound engineer (maybe because I am expert at music technology) but it has no safety concerns and can be fixed by firmware. for the autopilot issue, I just try not to use cruising as much as possible.
Bad news: Death machine! Good news: Death machine delivered quickly.
A ten year old kid probably knows this well enough.
The waiting time is also the reason why I did not choose Volvo XC40 recharge.
Dystopian authors got it all wrong, this is what we should have been warned about.
Obviously joking, but the reason for this in TNG, as it is for cars, that it was cheaper. The same reason RBMK reactors are graphite moderated with a positive void coefficient.
Well, see also the lifts; I’m pretty sure that over the course of the series the Enterprise alone had more catastrophic lift incidents than most _countries_ today have in like time. And the consoles which explode whenever anything happens. And the _bloody holodeck_. Clearly, at some point in the next century, some catastrophe kills off engineering as a discipline entirely.
(I base this mostly on comparing driving my Skoda Superb 2019 and a BMW 5-series touring estate rental with luxury trim on the same roads, a mix of city, urban and autobahn.)
the "emergency brake" is also shown on Ioniq 5 screen every time it gets triggered.
So can "emergency brake" mean a different thing?
There's the "Emergency brake" (aka e-brake) which is a misnomer for what is actually the parking brake (not to be confused with the Park setting in an automatic transmission) or also called the hand brake for cars where this brake is a hand lever rather than an extra foot pedal.
And then there's "automatic emergency braking", which is a computer-controlled automatic brake that gets applied when it detects an obstacle.
I thought an emergency brake was a technique, rather than a device? At least, thats how I understand it in the UK.
Next biggest issue is probably if the car gets hit hard enough to break the parking pawl. Parking brake could save it from rolling away.
The pawl itself is not a tiny pin and will take some abuse, but maybe if you talk to mechanics in SF where people park on hills they see them fail all the time? That isn't the primary reason why I'd suggest always using the parking brake, even on flat ground though.
Unfortunately, it looks like it's no longer possible with an electronic e-brake: https://www.youtube.com/watch?v=9RCFfThqbe8
It applies the brakes automatically when you are within about 6 inches of an obstacle and moving towards it. Often false-fires when parallel parking in tight quarters or reversing with a bike rack attached.
This is a different, ultrasound-based system that had been on cars for about a decade now. It has limited range.
Not to be confused with the newer autonomous emergency braking systems that are radar-based(believe mm-wave radar) that has range more appropriate for road and highway speeds but has the limitation of not being able to differentiate stationary objects from terrain.
But yeah it's a hard choice. no car is perfect, at least Tesla is easier to sell as used car
- ioniq 5 has a terrible bug on its turning signal; it often automatically turns off at wrong points. since I use it so often, it's so annoying.
- ioniq 5 has no rear wiper, which makes it super dangerous to drive on snowy/rainy days. the air dynamics just cannot remove the water or snow on the rear window.
- another deal breaker is the driving experience, the car is harder to control than Tesla. at every turn I feel uncomfortable.
These three points bother me every minute I drive it.
and it's even more expensive than Model Y. :)
I haven't noticed that until I tried to turn on the rear wiper in a car of a friend. Now all I can see on the road is the lack of wipers on sedans. Keep checking for wipers all the time, like an obsession and most sedans don't have it. It's probably not super dangerous, the sedan's shape allows for the airflow to flow along and clean it.
SUV/CUV have a nearly vertical rear window. This creates a pocket vortex where dust and water stick to the glass and there is no airflow to blow it off. And the Ioniq 5 is considered a CUV.
The braking algorithm for the adaptive cruise control on the M3 was not nearly as good as my Ioniq 5.
False alarms for collisions, times to "TAKE CONTROL NOW" were massively increased over my I5. I have essentially no false alarms on the I5.
Thr driver attention monitor seems based on steering wheel deflection vs torque. Extremely often it decided my hands were not resisting it enough on the steering and commanded me to move the wheel slightly. Except the force required to do so enough to satisfy it was very near the force needed for it to automatically disengage. It was also enough force for the car to noticably swerve in the lane and the passengers to notice.
My I5 just needs a slight jiggle on the wheel. It still false alarms, thinking my hands were not on the wheel when they were, but massively reduced from the Model 3.
Then there was the time that I unbuckled my seatbelt to take off my jacket. The Model 3 had an absolute meltdown. Screaming alarms, autosteer disengaged immediately. It was a WTF moment compared to my I5.
Any time the lane would widen to accommodate an upcoming exit, the model 3 would move to the right to stay centered in what it thought were it's lane markings. Very dangerous. My I5 doesn't do this, it will stay going straight and alert you if it loses confidence in its ability to identify the lane.
The only thing the autosteer did better than my I5 was navigating curves. I think this is because the system in the I5 is limited to the turn rate it can command, and anything more than a gradual curve exceeds that. It will disengage and run you into the guardrail or ditch, if you are not payjng attention.
Many times I got a "corrective action applied for your safety" in the model 3 and never could figure out what was actually done or what the danger it was avoiding was. Many times it mistook parking lot line markings as obstacles.
I forget to mention this: it tries to "punish" me by disabling the function if I don't put my hands there. But the fact is that I put my hand there all the time and Tesla is just too stupid to detect it...
Model 3 MY 2024 even cancelled the stalk, which is a terrible idea for roundabout .
Can't imagine trying to drive safely without those.
The layout of the touch UI was better on the Tesla. I question the I5 design teams sanity for making HUD controls and seat warmers take 5-6 touches to access.
I guess the right thing to do is live like a king in a gas burning beater until people stop posting about insane problems like this!
This is a touch UI problem in general not specific to an EV.
For specifically the HUD, I'm often on dark rural roads at night where deer are extremely common.
The HUD is bright enough to affect my night vision in these roads so I turn it off when driving on them.
The GMC Acadia(gas burner) I rented had HUD controls as physical buttons on the dash to the left of the steering wheel. I push 1 button and the HUD is off.
The Ioniq 5? I don't have an exact count but it's 3-4 menu levels deep, probably takes 5-6 touches to get to it.
I also feel that ioniq 5 makes too many warning sounds during driving. most of these warnings are actually unnecessary.
I didn’t try FSD, only Autosteer. There is a glitch on the road to work where Autosteer will jerk the wheel for a split second. It’s extremely alarming and it always occurs in the same spot, so it feels like bad road data.
I’ve learned to hold the wheel with a certain tension by default, leaning the car to the one side of the road. That negates this jerk.
When it gives you the 2 handed graphic to take control that's more of an alarm it's because the in vehicle camera can see you're not looking at the road for an extended period of time. It did that to me one time when I was sending a text while stopped in a traffic jam.
The 2nd warning is really annoying and unclear about the level of force needed.
Also test drove an Ioniq 5 and we liked it a lot too. Definitely the top competitor from what we saw. Every other vehicle that approaches the features of the Tesla that we saw costs a crazy amount of money.
This one had a full FSD computer, and the depicted situational awareness on the screen was pretty neat with it classifying vehicles, pedestrians, construction cones, etc... but FSD was not enabled on the one I rented and was not able to be enabled since it was a rental.
When we test drove a model X a couple of years back we didn’t like it. Even after I test drove my current model 3 I was mostly doing it because it was essentially a free car. I was spending $500 / month in gas so the Tesla virtually paid for itself.
Owning it and getting used to all the features, configuration, using the app, the service experience, etc…it really changes things. I tell people all the time that I did not expect to enjoy this car as much as I do.
I’ve tried the FSD for 2 months and it’s really impressive. Not perfect though and I think the beta flag is warranted because of that. I love it on the highway in traffic. Anytime there are road cones it can be a little finicky though.
There are a lot of edge cases to deal with for FSD and that’s a big programming challenge.
It seems google maps is what backs their nav system, which means it's the only factory-installed nav system that can even come close to competing with google/waze/apple maps.
The touch ui layout seemed to be pretty well thought out, so it's probably about as good as a touch ui can be for vehicle control.
It seems with all the raving over FSD that whatever system operates FSD is entirely separate than the system that operates autosteer, because autosteer tried to kill me(swerve right, into the exit/divider/barrier) at just about every exit I passed.
I bought a used 2020 Model 3 in May. It's fantastic. Best car I've ever owned. Most fun to drive by a mile.
My wife and I went shopping to test drive cars for her recently. After experiencing the Tesla...everything else doesn't even compare, especially for the price.
If it's far from being a good product then every other vehicle on the market is much, much farther.
Almost fell victim as well but reports of awful build quality and quality assurance (ie, vehicles shipped without brakes [1], hood may open while driving [2]) pushed me to cancel my preorder.
[1] https://web.archive.org/web/20220123010452/https://www.motor...
[2] https://web.archive.org/web/20220115192423/https://www.motor...
Mine still has it, as well as a number of people.
Everything I've seen is saying it was a bug[0] as it's happening to some cars and not others, and if it has disappeared, going to disneyplus.com in the browser makes it show back up.[1]
[0]: https://twitter.com/WholeMarsBlog/status/1736641032677372163
[1]: https://twitter.com/WholeMarsBlog/status/1736652882622161332
---
EDIT: To the down-voters, you know there's a reply button to point out why you think I'm wrong, right?
https://twitter.com/teslascope/status/1737413197781696609
In the past? Also yes.
Tidal: https://teslamotorsclub.com/tmc/threads/tidal-app-disappeare...
TuneIn: https://teslamotorsclub.com/tmc/threads/tunein-gone.262861/
All of the entertainment apps: https://teslamotorsclub.com/tmc/threads/tesla-theater-blank-...
Yeah, until either company makes an official statement I'm going with Hanlon's razor.
After all, wouldn't this be an easy win for Disney?
"Look, Elon is so vindictive he's hurting his customers to spite us."
As I said in my previous reply, couldn't Disney make a statement too? According to your link "Disney was informed of this."
"Tesla has removed the Disney+ streaming app from it's cars, we apologize but there is no solution to this problem from our side."
That wouldn't be "getting dragged down into the mud" that would be making a statement to their customers. Or the least they could do is delete their help article saying how to access it?
As I said to someone else, why hasn't Disney capitalized on this then? If it's truly vindictive, wouldn't it be an easy win for Disney to shit on him even more?
"Look, Elon is so vindictive he's hurting his own customers to spite us."
Just applying a bit of Hanlon's razor to life might do everyone some good.
Disney's immediate non-reaction has nothing to do with Tesla's action. Why are you linking them?
"Hours ago" and also supposedly informed last week? [0]
> Disney's immediate non-reaction has nothing to do with Tesla's action. Why are you linking them?
Chain OP linked them, not me. He claimed
> I just read a news item that Musk uninstalled the Disney+ app from the entire Tesla fleet as retaliation for Disney pulling advertising from X.
I supplied evidence that it may be a bug, and on top of that evidence that it's clearly not "the entire tesla fleet" like he claimed.
You then claim "Disney's immediate non-reaction has nothing to do with Tesla's action"? At the very least, why hasn't Disney removed the help article saying how to access Disney+ on Tesla vehicles[1] if they've "been informed of this decision" as multiple articles have stated?
---
Also, why does Disney's market cap matter? "($175B market cap)"
Tesla has a market cap of $800+ billion.
[0]: https://twitter.com/FredericLambert/status/17367851281756696...
[1]: https://help.disneyplus.com/article/disneyplus-en-us-tesla
Which one is that, the one where a blog said "an anonymous source told us"?
I'm using it as evidence that it's either
A) a bug
B) if it isn't a bug, Disney knows and should delete the help article at the absolute bare minimum because they've "been informed"
> I gave you a reason and it wasnt good enough for you. Lesson learned. There is nothing to gain from further interactions with each other.
Why, because I follow HN's guidelines and don't just post shallow dismissals built upon nothing more than my hate for a specific person, while throwing in random meaningless stuff, like Disney's market cap (that is still lower than Tesla's), but for some reason it was relevant to you?
As a dev this reads as them purposely hiding the Disney+ app instead of uninstalling it, but forgot about the URL scheme.
What’s happening in the video is, the now well known behavior, of a website opening its app when it detects its visited by a supported platform.
Most OSs will automatically unhide an app icon when a hidden app is opened to give the user a reference point of the app they’re using.
It has happened in the past with other entertainment apps as well. [0],[1],[2] That's the main reason I think this is a bug.
In this case, this build is also hiding FSD Beta from those eligible for some reason until the car is rebooted.[3]
> Most OSs will automatically unhide an app icon
Tesla isn't using an off the shelf UI though, so why would that apply? IIRC they use Ubuntu as the underlying OS, but I doubt that would have any affect on this.
[0] Tidal: https://teslamotorsclub.com/tmc/threads/tidal-app-disappeare...
[1] TuneIn: https://teslamotorsclub.com/tmc/threads/tunein-gone.262861/
[2] All media apps: https://teslamotorsclub.com/tmc/threads/tesla-theater-blank-...
[3] FSD Beta: https://twitter.com/teslascope/status/1737413197781696609
Of course, if we had journalists who’d investigate and interview before reporting on tweets, we might know the truth. Instead we get headlines like: Tesla hides Disney+ app “amid”/“after” Elon Musk’s feud.
Says enough. Official statement or bust.
Couldn't they issue a statement, or at the very least delete their help article about how to access Disney+ in a Tesla since "they know" it's no longer accurate?
All they would have to do is issue a statement something like
> On Dec XXth we were made aware that Tesla decided to remove the Disney+ application from their vehicles, while we find this unfortunate there is nothing more we can do.
Or someone could just email Disney's PR department, right?
Or at the very least remove the false advertising of us being on Tesla?
https://arstechnica.com/tech-policy/2023/12/tesla-again-thre...
https://teslamotorsclub.com/tmc/threads/tesla-blacklist.2484...
https://jalopnik.com/tesla-remotely-removes-autopilot-featur...
Considering they have the ability to remotely disable the car, they can make good on their threats, even with dubious legal standing.
This kind of behaviour should be severely penalized by regulatory agencies. Lying to customers is just as bad as lying to investors, and only the latter is punished at the moment - and customers were out massive amounts of their own money to get their cars fixed (or in insurance premium hikes) in addition to the money they all spent, which is an even worse state than an investor is.
It's bad enough that companies are allowed to grow so large and dysfunctional that they can legitimately claim "there was no central awareness about <issue>", but what Tesla did here is IMHO intentional fraud. They knew about the issues, knew that they should be liable, but shifted the blame and bills to customers to avoid having issues on their financial statements. And FFS Tesla should be fined for that deceiving tactics by the SEC as well, because the trick of not admitting the risk on their books worked out in the end.
If they can't get that right, how can they get moving parts right?
Certainly, you’ll hear complaints more often than people are satisfied with the vehicles. The sales volume speaks for itself.
Measure? Why do you think I measured? It was so crooked it was visible from 10 feet away...
I've never ever heard of a wheel falling off before... and I live in a country where probably more than half the cars are bought used.
Toyota had to recall their EVs because the wheels would fall off.[0] Tbh, if even Toyota out of everyone can't get it right I don't know who can at this point.
[0]: https://www.motortrend.com/news/toyotas-fix-bz4x-disconnecti...
Popularity has never been an indication of anything.
Except success I suppose. "But what does HN think?" said no one ever.
You can't simply say "but look at how much it sells" as an argument to Teslas being decent cars or not.
The argument here is that they are not strictly related to quality.
Are you gonna tell me the PT Cruiser, random example, was a quality vehicle because of its astronomical sales for years?
Not understanding why is popularity used as an argument for good sales. It's not. Tesla cars being well made (or not) is not a reason why they sell.
Is there any mass-market car that doesn't meet this bar (110k with no work other than basic maintenance)? Sometimes one model year of some random car will have a really bad engineering problem that gets recalled, but this seems like the minimum expected.
When I shopped around for an EV, I couldn’t find any compelling reason to get one over other models (e.g. Hyundai, BMW, Kia, Ford, etc.). The only two advantages I could find were a) simply the status of owning one, and b) the charging infrastructure. Build quality, features, and price were all better vs. Tesla.
Re: status, I think they’re currently still selling because at one point, you drew a ton of attention for owning one since there were so few on the road.
Nowadays, most anyone can afford one, and they still consider it a status symbol.
But as they become more commonplace and people start to see the build problems, and as EV production starts to ramp up and the gap in price between EVs and ICE vehicles narrows, I feel like Tesla will start to lose ground to the competition that has years of experience in making high quality and reliable vehicles, and the status of owning one will fade.
Re: infrastructure, this is already shifting considerably given the adoption of NACS, and even the Magic Dock being rolled out to allow CCS on Superchargers.
FSD beta I use everyday, but it is still not feature complete with what was promised “within a year”
The bottom of the car is literal cardboard, held on by plastic versions of rivnuts. They come out really easy and then the bottom is scraping in the ground. I had to get it replaced after driving through a shallow puddle (<1”) in the rain on the highway which splashed into the undercarriage. It happened a second time back in 2022 and it has since been ‘fixed’ by putting duct tape around the edges and over the plastic bolts. This is a known defect which Tesla corrected on newer models.
My control arm bearing failed at 4-years. As I was sitting at the dealership waiting for it to be failed, two other cars drove past making the same exact noise. Looking it up online it is another known early failure.
All that said, I’ve still spent less on it than maintenance in any other car. The frustration is just being told stupid shit like ‘don’t drive through puddles’.
> “All I can tell you,” the Tesla manager said, “is we’re not a 100-year-old company like GM and Ford. We haven’t worked all the bugs out yet.”
Yes, it takes 100 years to figure out that water is corrosive; you only get told this when you’re invited into whatever the car equivalent of the Freemasons is.
There’s nothing particularly _surprising_ here, except for Reuters actually quoting the word ‘fuck’. Reuters! Most US news sources of Reuters-level prestige/stuffiness primly mentions Elmo using ‘an obscenity’, rather than actually quoting him.
"There are three kinds of problems with cars. First, things that don't really matter, like the radio. Second, things that will leave you stranded, like the engine. And third, things that will leave you dead, like the brakes and suspension."
Ford did this a couple of times, that I know of, I experienced it with the Powershift gearbox. The dealerships told you that they'll cover the electronic but you had to buy the clutches or viceversa. But you had to wait to get Ford's approval, if you wanted the fix fast you had to pay.
They said after working there and seeing how poor the quality was, they would never buy one.
You would be REALLY worried about your money if you knew how things work inside banks.
No, because banks are regulated and insured. If your bank fails, you’ll get your money back. As the article you’re commenting on describes, if your Tesla fails there’s a good chance you’ll be asked to pay out of pocket to fix their problems.
The ONLY purpose of the DPF is to capture particulates in urban environments and then release them when up to temperature on the highway. If your vehicle is nearly always in an urban environment the DPF is effectively pointless, and you shouldnt be driving a diesel.
If anything, the dealer should make you sign a waiver to that effect as part of the purchase. Maybe then urbanites would stop driving diesel vehicles to look cool.
The seller still wont admit fault, and instead they phrased it as a “goodwill repair”, probably to prevent other people from claiming repairs and to be able to gaslight them into thinking it’s an issue of their own doing.
Nonetheless i am raising awareness with whoever i can, including how to use an obd to read their dpf status, frequency of cleanups, and failures to do so. I wish class action suits were a thing in the uk because i feel like a lot of people are taken for fools.
Even if people drove short distances there is no clause signed when purchasing a car that you cant drive it short distances. I bought the vehicle to drive it as i see fit. If i cant then its not fit for purpose, end of story.
I totally agree. From your explanation, you have an active regen DPF, which IMHO shouldn't even exist. If your exhaust gasses arent hot enough to passively regenerate then you shouldn't have a diesel, and its something you should have been made aware of.
These active regen DPFs exist to burn off (i.e. release the particulates) that were previously collected in the event that the DPF starts to get blocked due to not enough high temp for passive regeneration. For urban diesel drivers, this basically means that the DPF collects the particulates, and then just actively regen and releases them - defeating the point of a DPF. They are indiscriminate, and are just as likely to release particulates in the same environment in which they would otherwise trap them (short journeys in a city). These things basically result in the vehicle passing emission tests by saving the particulates, and then releasing them later in the same environment. It amazes me they are allowed.
Anyway - thats not your fault - just me ranting about how pointless an active regen DPF is :) I hope that one day regulation realises that and clamps down on them.
I hope so too. You can't sell a product that is known to break down under reasonable use conditions and then attempt to charge the owner for fixing said product. If diesel engines simply can't be made more environment friendly then ban them, end of story.
People shouldn't dig the manual for this info.
I read of Musk having teams in Tesla to deny & harass customers who experience now known issues.
Not the sign if a stable company or quality focused or providing good service.
Of is it just that no investors were willing to touch it because it just kept making more money do oh well?
So much stuff keeps coming out I’m left wondering why there isn’t a bigger push for a management change.
If the largest shareholder (let’s say Frank) has 5% of the shares it’s possible to overrule them. You just need enough people to band with you that your collective shares outnumber the collective shares of Frank and others who will vote with him.
I should also note that this only matters for voting shares. I can own 97% of Microsoft shares and if I don’t have any voting shares I get as much direct say as my dog.
Musk is still the single largest shareholder, so someone saying he owns a "small minority" doesn't make any sense.
Shareholders do not vote in isolation to each other, they can coordinate. The coordinator usually is the company management, but it can be activist investors. An activist can get enough votes to do something with Tesla without talking to Musk - this is not the case at Google or Facebook.
Is it normal for people in the UK (Jain is from Cambridge, England) to use miles-per-hour? I thought it was kilometers-per-hour, generally.
> Imperial units are officially used to specify journey distances, vehicle speeds and the sizes of returnable milk containers, beer and cider glasses, fresh milk is often still sold in multiples of pints, with the metric equivalent also marked, and precious metals are sold by the troy ounce
(If the Tories end up having to ditch Sunak and shoving in yet another weird PM, I _would not be surprised_).
And use miles per gallon for fuel economy...
Remember, there are still a lot of people who were _born before metrication started.
I guess if you can get away with promising "full self driving next year" since 2014, what is described in TFA is just small beer.
IMHO it's the other way around. Promising that some kind of technology is being worked on is just as normal as are setbacks during said development.
But this here is outright lying to customers and leaving them stuck with the bills, and it's lying to investors about risks on the company books.
Not defending Tesla here, this is all shit. But to me this is more about some kind of safety and repairs regulation, than the usual: Elon is bad.
It seems more like a pattern/SOP than a single mistake they’re embarrassed about.
Sounds pretty similar to me.
To be clear, I’m not saying Tesla is unique in this regard. I’m saying there are degrees ranging from “good faith engineering mistakes that are handled appropriately” and “fraud”. The Tesla memos and whistleblower claims seem to tilt it closer to the latter.
This certification area is one I've given some thought to. I think, especially in the AV space, there is a need for an improved standardized certification process. But to be fair, the VW diesel scandal followed a standardized EPA test, and they still gamed it, so it has to be carefully thought out.
My memory may be failing here, but I thought that the resolution of that was ultimately that it was the drivers at fault.
I otherwise liked the car so I traded for a newer model gas version. 5 years later the sunroof started leaking. I never, ever, use the sunroof, so it could not be misuse/abuse VW denied any responsibility, and I was told a repair might cost 3,000.
A year later, they admitted no fault and settled on a class action lawsuit for the exact problem.
They now offer repairs under warranty if you get the repair done at a dealership.
The catch: the sunroofs are not obtainable anymore. There's months or a year backlog because they can't make enough spare parts to cover the broken vehicles.
They knew this was a problem, the newer model vehicles have a significantly redesigned sunroof
The manufacturer said they would not comment until there was an investigation.
Internally there was a hilarious amount of gossip.
We the programmers instantly started to wonder who of us made the bug.
Some engineers thought it was impossible. Others lined up the theoretical setup for that to happen.
Turned out the driver faked it ... or so the police report says.
[1] https://www.theguardian.com/technology/blog/2010/jun/25/ipho...
I've seen enough EVs to conclude that Tesla does not make better cars than other automakers, at all. Nobody needs an EV that accelerates more than a Porsche 911, those are vanity pointless metrics.
It's conduct is also terrible and customer service plain infuriating.
Wow this is a bold take as almost every other car manufacturing CEO has publicly stated they need to catch up to Tesla's innovation.
Conversely, buying a Toyota tundra has effectively zero risk. This is a version 10 car that’s not going to have any of these problems has a well understood maintenance and reliability supply chain and has a history of dealers to work with accessory parts and coherent recall procedure, etc..
Which one am I going to trust for my children? The one with a 30+ year safety record.
This is playing out exactly as expected if a total psychopath was running the company
Ah, lol. You could’ve argued that Tesla was the best EV some years ago (not any car, mind you, just EV). But now? Since automakers who actually know how to make reliable cars have caught up on the EV part, that’s a pretty ridiculous claim.
Most are still years behind Tesla on the range or software quality part. Ask any Volkswagen owner, their software has gone to shit.
On top of that they're rare in numbers. Tesla makes more cars in a quarter than BMW in a year, and it's obvious that the focus of the "classic" ICE car industry still lies on huge, gas guzzling, high-margin SUVs.
Regarding range, pretty much any EV with a comparable battery pack (kWh-wise) is a peer. And there’s plenty of those now.
Maybe you could say 'you don't want UI software from your car manufacturer' but that's obviously wrong for the market as well- what about users who don't have an apple, or who prefer not to use their phone at all? Cars are moving towards more tech integration, not less, so the entire idea of auto manufacturers not needing to focus on software makes no sense. Zooming back out to the larger point, Tesla is clearly leading the software battle, and that's a battle that matters for consumers.
I don't think the original comment was made in a way that this nitpicking adds anything to the discussion. Cars have software for 30-40+ years if we interpret the way you are interpreting so it makes sense to ignore that meaning and actually reply to what was meant by the comment...
It's just very tiresome to have these semantics bickering when it's pretty obvious what was meant.
My point might be overly deterministic, but it's not semantics. I'm saying software has already eaten the world, and if we're going to be making outrageous wishes, we should be wishing for the car companies to implement better UI software, not wash their hands of it. At least the former is achievable. Arguably, the latter isn't even desirable.
[1] https://www.hotcars.com/why-tesla-doesnt-include-apple-carpl....
Tesla's lack of CarPlay means it's far behind in the software battle for a whole lot of consumers.
[1] these are hypothetical examples meant to illustrated a mechanism.
FTA: "In July, the news agency revealed how Tesla had created a secret team to suppress thousands of customer complaints about poor driving range. The report, which found that Tesla rigged an algorithm to inflate its cars’ in-dash range estimates, sparked a federal investigation."
You think this information will be used to make things better for you the consumer? This is war, and you're the enemy.
Well you said it yourself, it's the margins. I guess we can blame people then for paying those margins, buying those huge, gas-guzzling SUVs.
Meanwhile Tesla releases a huge (albeit not gas-guzzling in the traditional sense of course) pickup truck. (Whether it's high margin I have no idea.)
BMW Group produced 2,399,632 vehicles in 2022 (a decrease of 4,5% from 2021) with 2,100,689 being BMW's themselves.
Tesla produced 1,369,611 vehicles in 2022.
Not even sure where you heard that Tesla produced more cars than BMW.
From BMW themselves. Barely 65k cars a quarter [1], that's about 260k a year. Tesla meanwhile makes over 400k cars a quarter [2].
[1] https://www.press.bmwgroup.com/global/article/detail/T041287...
[2] https://www.statista.com/statistics/715421/tesla-quarterly-v...
No, you did not get it from BMW themselves. What you did get from them is that they produce 65k EVs, not cars in general. They produce twice as many cars as Tesla.
bmw sold >2million cars in 2022, compared to tesla's 4.2million since 2008.
My family waited for 2 years on a Lada in the 1980s.
The prices for vehicles from the other makes are absolutely insane for anything comparable.
I really, really like the design of the F-150 Lightning. If I could get it with 300 miles of range, rapidly recharge it on a trip and get it used for somewhere in the $40-60k range I'd probably get one.
As it stands, it's closer to 200 miles of range for $80-90k without the ability to rapid recharge (that I have seen).
Potential is there, but efficiency of production is not. Especially when they're publicly saying they still lose thousands on each one sold.
That said, it’s not perfect as a car.
Also, what a ridiculous answer to criticism about quality from Elon. Just nuts.
Tesla makes good cars but to hide problems like a six year old in the hopes that no one notices is just so dumb.
It’s not whether you make mistakes but how you handle them when you discover them.
Not disagreeing with the rest. I have not had notable build quality issues but I recognize that it is an issue generally.
The self driving part is a shameful disaster which I’ve stayed as far as possible. Didn’t pay for it and even the parts that come as standard are sometimes scary. Tho not as scary as some other implementations that don’t recognize cars stopped at red light in front of you and are happy to plough into them at full speed (looking at you Volvo).
If you assume consumers are rational, then yes.
But I think that's an incredibly naive stance to take. "Desires" will do a lot of heavily lifting to determine "best" since they will include a LOT of subjective measures such as susceptibility to marketing campaigns.
Besides, we all know the Miata is the best car. https://youtu.be/kp1kuo6xkbE?t=239
How are _you_ defining best?
I do not own one, because I do not agree. They may have one of the best selling cars (in a given category), which is admirable. But that doesn’t mean they are the best overall.
After driving one (Model 3) as a rental, I briefly considered getting one. But after thinking about it, I realized that was because I liked their (to me) gimmicks. Overall, the vehicle was not the best to me.
If it’s best overall then best selling seems to be a fair way of removing bias as it is the best for most people.
Unrelated to reliability, I'm also not a fan of everything being controlled from a touchscreen. My wife wants one after driving a rental, but I think she too has fallen for the gimmicks.
Every single rental from Avis had a non-OEM replacement front or side window. One of them was replaced so wrongly, you could feel the air leaking through even when it was closed.
Almost every single rental also had two or more budget tires on them which tend to be louder and less energy-saving.
One Tesla had its rear camera pointed downward way too much. Unfortunately, because this car was Vision-only and lacked ultrasonics, and Vision-only Park Assist is slightly better than absolutely fucking useless, backing it in was a 2002-esque shit show every time.
This isn't unusual for rental car companies. They do the barest minimum repairs on their cars while charging you 10x the price if the damage is your fault. Scam life.
The Teslas I rented on Turo, however, were in great shape, including the Tesla that made me want to buy my own Model 3 (which is still going great 90k miles later).
That said, when I financed our Model 3 in 2020, there really weren't any other EVs and the non-Tesla charging network was practically non-existent. It's a completely different world now. I've rented many non-Tesla EVs. All of them are much better driving experiences. I'm particularly fond of the Chevy Bolt for a simple, cheap, no-bullshit commuter EV and the Genesis GV90 or Volvo XC40 Recharge Twin for something plushier.
The Model 3 I rented, from Hertz, didn’t have any visible modifications. But it was missing the outer lower plastic on one of the mirrors. The person at the desk said that they see that a lot (from a car wash?). It didn’t cause any real issues but did cause a whistling noise. When I initially got it, the Autopilot was not working (which I didn’t notice until after leaving the rental place). I looked up the error displayed, but it was pretty vague and the manual said to clean the cameras, which had no effect. Luckily I found online in Reddit or another forum that the next thing to re-calibrate, which fixed it.
Overall, I will rent one again, because they certainly are fun, but they are not what I want for a main vehicle, at least yet.
sounds like standard fit issues from a tesla....
Getting into it was a downer. I disliked the interior or rather the lack of it so much. Driving it exceeded all my expectations though. At that point it was the best EV, and one of the best cars on the street. Revolutionary indeed.
So, I can see how it could be seen as the best car for many people. Me? I’ll take an E-Tron, or a Taycan over a Tesla any day. I myself drive a KIA, and I much prefer it over the comparable Model 3.
And that’s before taking reliability into consideration.
https://www.cbc.ca/news/canada/kia-canada-car-sales-1.706321...
They seem pretty available here in Sweden, a friend just got his EV6 GT delivered less than a month after purchase.
Tesla is behing VW in total sales, but the M3 and MY are the best selling EVs in Europe.
https://www.electromaps.com/en/blog/europes-best-selling-ele...
https://www.euronews.com/next/2023/04/24/these-are-the-top-5...
Tesla is about 15% of the European market, joint-second. In the (smaller) US market it is nearly 50%. I think it’s reasonable to describe it as very dominant in the US, but not in Europe. It would be reasonable to expect this to change as US manufacturers go electric and as foreign manufacturers go electric for their US-targeted models.
However, these figures are subject to two caveats:
- TÜV inspections only cover aspects relating to road safety.
- If a vehicle had a defect before the inspection that was discovered and repaired, this would not appear in the figures. Owners of older vehicles in particular often have them checked by a repair shop before the TÜV inspection because they do not want to risk having to repeat the (chargeable) TÜV inspection.
[1] Source: https://www.tuvsud.com/de-de/publikationen/tuev-report/maeng... (in German)
Thats not fully correct, a second check is much cheaper then the first one, and it's not super unusual to get it checked by tüv to see what you really need to repair.
For which magazine, tesla was such a drag on defects that it brought down the entire EV category
Musk has become so publicly toxic that he now needs to add this disclaimer when trying to pitch his company's product. Dude is becoming a detriment to investors in all the same ways he was a benefit 10 years ago.
He's always had too much of an ego, but since Covid he genuinely keeps getting visibly more dangerous as time progresses.
From what I understand they still lead the EV space in several metrics, but other manufacturers have done a lot of catching up in the last few years. Add that to greater reliability and build quality, and inclusion of physical controls (anyone who thinks replacing the indicator/turn signal stalk with capacitive buttons is sensible has clearly never driven in the UK—my 15 minute drive into the office crosses 11 roundabouts).
Plus I've developed such a strong personal distaste for Musk over the last few years that it's hard to want to give him money, however indirectly.
I'd argue Tesla min/maxed aspects of their product that gave them a initial strong lead in product space. Quintessentially performance/distance/charger-availability, but also some aspects of their tech really stood out like the touchscreen performance and mobile integration (relative to what other cars had in the mid 2010s.
IMO that initial lead has diminished. Other brands are catching up and do better in terms of some aspects of quality control and now reputation. If this trend continues I think we could see Tesla losing in most metrics, although we still probably have a good chunk of time until that happens.
If I had to buy an electric car today Tesla would still be one of the first cars I researched. Maybe Tesla would win. But in a few years I wholly expect another brand would win out.
That is a little harsh, according to that recent Consumer Reports study Tesla is middle of the pack on reliability. At least according to Ars' take on the data, they build a quite good powertrain it is the rest of the car they haven't gotten good at yet.
https://arstechnica.com/cars/2023/11/evs-have-79-more-reliab...
And then they kept lying about the self driving problems and kept trying to gaslight their customers about all the issues. All that was before the Fall of Musk. I just can't trust Tesla at all.
There was some awesome engineering done there (much respect, honestly), but at the end of the day I think I prefer a boring car that wasn't built with a "move fast and break things and kill people" mentality.
Is there a car that currently actually does it? Asking because I am yet to see one. And every single tesla model I’ve ever seen in real life uses normal turn signal stalks, so that wasn’t the car you were referencing either.
Edit: Actually, with how dry it can get in wintertime, sometimes my fingers don't even work.
New Tesla's are literally worse to my thinking. Would I like more range? Sure, I guess, but truth is that 70% charge on the S is reliably enough range that unless I'm traveling cross country, the car just tops up every night.
I will buy another EV. It's very unlikely to be a Tesla both for their ergonomic design and Elon's very public display of policy positions and opinions that I disagree with.
The main claim seems to be that Tesla has higher defect rate, but it fails to make the case. Instead it veers into unrelated attacks on Musk.
> In other cases, the automaker charged customers with out-of-warranty cars to replace parts that Tesla engineers internally called flawed or that they knew had high failure rates. Engineers ordered repeated redesigns for several parts and discussed seeking money back from suppliers because of the defects.
Do car companies ever not charge customers for repairs that are out-of-warranty? And I don't find the fact that the engineers called these parts flawed very significant. Everybody knows that certain makes and models tend to have trouble with their <car part>. I am not surprised that the engineers who made the car can figure these things out too.
The anecdotal evidence of the single case of the wheel falling off I don't find particularly damning. First of all the analysis by the engineer does not rule out collision, like the article implies. The direct quote from the engineer is "No convincing evidence to prove a direct impact is the cause of the fracture." This is an indeterminate result. Assuming that this was in fact a defect, when you have a N of millions of cars, you are going to be able to find some catastrophic defects. It's inevitable, and it's the reason why anecdotal evidence is weak.
I have a very high bar for accusations, and an even higher bar for accusations against Tesla given the high volume of them, and the low percentage of them actually going anywhere. And I remain unconvinced by this article.
Well, similar stories pretty much killed the British car industry.
The article is literally about Tesla denying claims, because they said that vehicle owners “abused” the vehicle.
In fact, if a part is flawed and it could have a detrimental effect on vehicle safety, the car company would open itself to some serious legal consequences for not reporting/issuing a recall and instead keeping it quiet.
That strength is enough for most people - but there will always be some who hit a pothole at speed, slam into a kerb, jack the car up on the wrong point, or otherwise exert forces beyond the design limits.
Other cars would survive that because they are overengineered. Tesla's may not.
It's a tradeoff you make when you buy the vehicle - you get a faster and more efficient car, but have to be aware that it is more fragile. If you wanted something robust, you could have bought a tank.
So is the Cybertruck the exception to Tesla's design philosophy for some reason?