There have been lots of complaints because there are no physical controls for things such as windshield wiper speed on some Tesla models. They just put out a software update in response to complaints about that, but people don't seem to like the "fix".
https://www.reddit.com/r/TeslaModelY/comments/1305970/finall...
I test drove a Model S but ended up buying a RAV4 Prime plug-in hybrid instead. The controls are much better on the RAV4. There are physical buttons for almost everything.