The sign up, and cancelling process of their various services are so "dark design" it's criminal. I've had to wait in a chat window for days to have a service cancelled after signing up for something i clearly didn't sign up for, a yearly payment instead of a monthly with no warning for a very expensive suit, and many are in the same boat almost bankrupting entire small companies.
More and more places does this and they should all banned and their CEO's put in jail because they prey on vulnerable people, steal millions and waste everyone else's time.
I'm not kidding one bit with the jail thing, lines have been crossed so much it's getting ridiculous now, i don't care how rich or powerful you are. This is why we need strict regulation and serious consequences for CEO's and shareholders of straight up criminal companies.