Adobe darkened pantone pallete of patterns (2022)
twitter.com
twitter.com
1) This is from 2022. At the time, Adobe's CPO Scott Belsky responded saying "we can do better". Perhaps Adobe have adjusted their UI since then, I haven't checked. [EDIT] - I've just learned that there is an ongoing FTC investigation: https://twitter.com/GergelyOrosz/status/1735565342565343417
2) I explain this example in a bit more detail in a talk I gave at a European Parliament IMCO public hearing, about a year ago. The part about Adobe starts at roughly 3m30s. https://vimeo.com/710684291
3) If you find this topic interesting, I run the website deceptive.design which catalogs examples like this, along with legal cases and laws. I've also written a book on this topic: https://www.deceptive.design/book
Here it is unrolled. I hope Elon succeds in actually killing Twitter, awful ui for this stuff
Adobe. WTF.
Adobe have amended and expanded the subscription options since this was posted, listed the penalty-free "cancel by" period alongside each one, and included a tooltip with a more verbose reading.
They're still evil.
I'm curious how quickly they'll revert this shit after a high charge back rate on their credit card transactions. Banks don't like that, Adobe will pay the fees, and for these amounts it doesn't make sense for them to go to court to make some random consumer pay the "cancellation fee" especially if that consumer claims never to have signed up for 12 months. No way to prove that easily, and you can't really collect on a disputed claim like this without proving a sign-up.
[1] https://www.hackread.com/dutch-watchdog-sues-adobe-citizen-d...
[2] https://www.csoonline.com/article/573475/oracle-sued-over-wo...
The title doesn't seem to make sense, this is about dark patterns, not visually darkened colors?
I tried Photoshop for some funeral photos, but I didn't end up using it.
I forgot to cancel the free trial because I was dealing with burial stuff. I noticed the subscription charges two months later and cancelled, but this extra charge came in 2 weeks after I cancelled.
The idea of a true pretense and the trust that used to go with it, has been pretty firmly buried.
What happens is - and I felt 2 years on that - you wait to cancel by the last month, which is not surprisingly easy to forget.