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> QA is almost always seen as a 'cost center' by the business and upper management

Well everything involved in making a product is seen as a cost, that includes the entire development team - QA, Developers, Devops, PM ....

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No. That’s not actually how most orgs break it down. R&D, marketing, sales is “bringing new business” so are profit centers. This means their budget grows with revenue. Manufacturing, QA, IT and service are cost centers so get squeezed year-over-year even if revenue is flat.

It depends on the org. In my company, which is a SaaS-like company, all of product and engineering is a cost center, despite creating the product the company sells. It’s just the way they do their accounting.

What software companies are not classifying QA as R&D?

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