It's a weird one because they had a decent product line and just seem to be making really weird choices - I assume to market to the home/"pro-sumer" crowd instead of actual businesses? They just came out with a network switch with RGB for damnsake.
A few of my IT clients have UniFi routers and they're quite lackluster for the price - pretty UI but loads of broken features and bugs galore, and you can't manage them centrally like the rest of the UniFi kit.