But also "Only allow HTTPS out to FAANG" - ok, so now you're allowing encrypted connections to 2 largest cloud providers. At that point what's the benefit at all?
This is a serious allegation to make. Do you happen to have some supporting evidence?
I do understand they don’t want to set any bad precedents internally, but their abuse reporting is abysmal.
It's kinda hard to point to someone saying how big the problem is, because most posts are just "sigh, here's yet another example, anyway...". I wouldn't go as far as saying they're doing this as an intended strategy, but it's definitely a case of it being hard for CloudFlare to care about an issue when they're in business of selling protection from that issue.
As a side note, I’m actually amused that I got downvoted for simply asking for evidence. I think it’s a pretty reasonable to ask folks to substantiate serious allegations made against a company like Cloudflare (a company, I might add, I’m not even a fan of for my own personal/philosophical reasons). I find this behavior very cult-like, but anyway, I digress…
CF are terribly slow to respond to abuse, their ranges are allowlisted everywhere, and it’s not terribly hard to hide your backend infrastructure (origin) even from cloudflare itself.
Sure you have to deal with the eventual takedown of your domain, by CF or more likely the domain registrar, but it’s trivial to work around that (backup domains, frequently rotating them, etc).
What’s funny is how Namecheap are now absolutely god tier at doing takedowns on malicious domains - they used to have a very poor reputation and now will process a takedown (provided evidence) within the hour usually.
A good solution is to block all outgoing traffic on production servers.