Their handling of the switch to systemd was dismissive. Tom Gunderson simply left sysvinit to rot. There was no grace period of switching, and sysvinit was removed prematurely. It was one of the first distros that went all in on it, well ahead of others. They claimed that sysvinit would remain a choice but did not clarify how long that choice would remain and generally just made the switch and said "get over it".
I did, I left Arch Linux and went to Gentoo where I could have control.
Arch is a shadow of what it was under Judd. phrakture was the worst thing to happen to that distro's culture.