Is paid MS Teams is more or less common than paid GSuite? It's hard to find stats on this. GSuite is the better product IMO, but MS has a stronger b2b reputation, and anecdotally I hear more about people using Teams.
Sure, Teams is a steaming pile of crap to use day-to-day as a chat app, the search is slow and vague - and depending on policy, probably links you to messages that no longer exist in the archive lol. Oh you want to download message history? Nah gotta get an admin to do that bruh.
The only saving grace is that members who can't deal with it are using local MS Office, which has some integrations with 365, thus making it kinda viable. But I feel like it's still a net negative.
I know that MS Teams is a more full-featured product suite, but even at companies that used it, we still used Zoom for meetings.
In addition meet insists I click on the same about 4 or 5 different "Got it" feature popups every single call, and every call also insists on asking me if I want to use Duet AI to make my background look shit which just adds to annoyance.
I base about 50% of my choice of employer on what they choose in that area.
If you have a problem there’s no one available to help you.
On the MS side they will literally pull an engineer who is writing the code for the product you have a problem for to help resolve the issue if you’re large enough.
The part you see in your browser isn’t the only part of the product a company has to buy. In fact, it’s not even the most expensive bit. If you see the most expensive plans for most SAAS products (ie the enterprise plans) almost the entire difference in costs is driven by support illustrating the importance and value of support.
Google unfortunately is awful at this.