HP exec says quiet part out loud when it comes to locking in print customers

Hrm, I don't know what others think, but for me the changes just mean one thing: never HP again. No, not HP printers. HP. And warn others about HP instead of recommending HP.

At the moment I even envy the people who can't scan without ink. I just get a "how about creating an online account for local scanning" and "how about using your phones camera instead?". That's my scanning experience. A raspberry pi over USB does some scanning, but it's a bad UX instead.

I also regularly can't print, an odd error pops up that goes away if you print once via USB. I have a cups airprint server on a raspberry pi just for that. So apparently IPP over ethernet vs. IPP over usb causes a 100% reliable error until a different transport medium is used.

So yes, I notice these changes. And it changed my mind about HP. It was a smooth printing experience when we bought the device. And this is not an aging issue, it's actively crippling a device I paid for.

I wouldnt mind paying full price for a printer if i can get ink for the right price. 2 Ink cartridges cost almost as much as a discounted printer that comes with them included. Its actually embarassing

That is why everyone that is smart and private are going into Brothers Printers but WITHOUT THE REFRESH OPTION.

Now we wait for Brothers CFO to make the same cam pmistake as HP CFO.

I'm surprised open source printers are not a thing. I guess any intellectual property around printers must be rigorously defended?