Is this actually true? It sounds more like a claim by a random person.
if your saas becomes a customer of mine, and we share a common, well, let’s call it financier because that’s polite, then your helping me profit helps my helper, which is your helper. you might get some help for that.
now even more exciting is if my saas can become a customer of yours. we can both have better numbers, legitimately, and that makes our common master happy, twice.
When you think critically about this number, the level matters almost 0, the trend means everything. It could be 90% and I wouldn’t care as long as that was steadily going down.
So ultimately, while this could be interpreted as suspicious or fishy, it could also be interpreted as, wow, they've really built a flywheel for growth.