I think windmill could have helped with several of the task and automated some. Its very easy to create dashboard and table with statuses. But its def not a process tool, if that was what he was after.
A sibling already gave links to Kabaret and Prism.
Here's the link to Kitsu: https://www.cg-wire.com/
Github here: https://github.com/cgwire/kitsu
All of these projects are targeted at VFX/animation, but there's nothing about them that ties them to those things, it's just why they were developed. You can use them to run any kind of business IMO.
I posted about it because (a) they handle the commenter's use case, and (b) most HN people are probably unaware they exist and would be discouraged into thinking they are only useful for VFX/animation when in fact they are general approaches to running a business that requires high interaction between humans, processes, and background jobs in a very dynamic environment.