It's weird to me that Helen is getting so much crap for upholding the charter. No one objected to the charter at the time it was published. The charter was always available for employees, investors, and customers to read. Did everyone expect it to be ignored when push came to shove?
There's a lot of pressure on Helen right now from people who have a financial stake in this situation, but it's right there in the charter that OpenAI's primary fiduciary duty is to humanity. If employees/investors/customers weren't OK with that, they should not have worked with OpenAI.