So overall, I think passkeys are a good alternative to SMS :)
I agree with you 100%, I wish we went for much secure way. Unfortunately UX friction and pre-established ideas will make it way harder to roll out to the general public.
If a person can't handle 2fa, do they really need to be using online services that are important enough to warrant using 2fa? I imagine the world will advance and this will become easier over time, but for now single player security across wires is complicated.
I do not see how the eldery in the US would need more explanations than in the EU.
Now they're going more phone based which feels like a step back to me (but more convenient of course... though I hate the kind that makes you film a colored qr code from your pc monitor: doesn't work in mobile browser since phone camera can't look at its own screen, and makes you look like photographing your pc screen)
The system is 2FA with either your phone or a hardware dongle proving your identity. It is strongly authenticating you as a person, that is precisely identified (but the services are only getting a token, but it can also validate your person-number - think SSN in US context).
It is quite harsh in device security, recently failing on beta versions of Android - on top of afaik always failing on rooted devices...
The phone version also requires you to scan a continuously changing qr-code twice to proceed, which is shown when you need to identify yourself (in an I-frame). This is to ensure you are "physically" present where you are being authenticated (i.e. to block of some phone scams).
Works pretty well and is reasonable secure, whilst still having some flaws..
In the future, I believe this system will work in some/all of the EU due to the coming eIDAS legislation...
So something that indicates there’s a real person there paying a bill. Plenty of room for innovation here but my suspicion would be that it be a function of a credit bureau.
No, the reason is that your phone number effectively functions as your personal ID, lacking of any other good alternative.
AT&T required me to go to a retail store with government-issued ID and provide the last 4 digits of my SSN. I then had to answer some questions that were clearly provided by a credit bureau; all of them were some version of "which of these 5 addresses have you lived at before?"
This was concerning because I'd think that for most people, with a bit of digging, it's not that hard to get a list of previous addresses. But sim swapping should probably be at least as difficult as obtaining a replacement passport or drivers license.
I'm another person who hates having to do 2FA via phone all the time, I am overseas a lot and it can pose serious problems for account access. I found out today that Authy even has a Linux client - hopefully this is the beginning of my life getting a lot easier.
Also, passkeys don't provide a way to perform non-Internet authentication. Like when you call your bank or they call you, you cannot use a passkey to authenticate each other purely over the phone, you need to be online. While this is surely technically possible to do over the phone (or postal pigeons -- j/k), it's not even on a radar and is extremely unlikely to ever happen in any foreseeable future.
Passwordless, whatever it's called this week.