I generally know very well how to take care of electronics and those ports never experienced that dreaded 'vertical tug' you describe, at least to my knowledge.
I generally know very well how to take care of electronics and those ports never experienced that dreaded 'vertical tug' you describe, at least to my knowledge.
Meanwhile I have a USB-C to USB-A multi-dongle to which I have connected my mouse and keyboard and I move the whole thing between the work and private laptop on a daily basis and despite that after three years only the plug part is showing signs of wear. The socket is fine.
Same goes for the charge port in my phone. Still works as advertised even though I went through a few cables in those six years since I bought it.
P.S. I am not a shill for Fractal, but a faithful owner.
Plus planning to build new desktop soon, I'll still probably go with them (Define 7 is my pick so far), I think I had just bad luck since they have quite solid reputation and most other cases are not to my taste or needs.
Side note: I too wish this brand guaranteed quality. I have two Fractal Design cases, a Define R6 and an Era. The former is quite good, the latter is crap - panels don't fit. Btw, they cost the same (fucking expensive).