It's flawed, but have you tried the competition?
Anyone saying that the Quest's software is obviously terrible lives on a different planet than me. The Quest is so simple and works so well, especially compared to other VR headsets+software I've used. I really like the Index too which I use a lot and think does some small things better, but I find it hard to deny the Quest is much more approachable and polished.
For a regular user, most everything seems to work well. Setup was easy, UI is polished and simple enough to get out of your way, and I personally haven't encountered any show-stopping bugs with it. Maybe I don't expect much out of it, as I see it more of an entry-point to actual VR applications I want to use, rather than something I'm more invested in.
If anything, I was surprised how well it worked for a product still so early in its lifecycle.