My attempts to resolve this issue have led me into a frustrating loop between ISPs. When I contacted Comcast, hoping for a better service, they informed me that it was CenturyLink's territory and they couldn't provide a connection. However, when I reached out to CenturyLink, they countered by saying it was actually Comcast’s area for broadband service.
It's bewildering to me that in 2023, in a major U.S. city, there are still areas where you can't get a decent broadband internet connection. To provide some context, this area was an old red-lined district, which has recently been gentrified, partly due to the tech boom in the city. Had to give up on a perfectly good house that my partner and i loved because of this