What are the advantages over plain vinegar? Been using that my whole life without any concern beyond wanting to avoid expensive rinse aids.
But in the end, I think the cost savings of citric vs vinegar vs rinse aid is negligible. Usage should be about 5mL per wash (matches my experience), and even if you use fancy rinse aid, it is still a small fraction of the costs of running a dishwasher.
Note that the article is concerned about professional dishwashers, they didn't reproduce their findings on household dishwashers. Professional dishwashers are very different from household dishwashers, and they use much higher concentration of detergent and rinse aid.