I don't mean to be pedantic, but since we're talking about what should happen instead, this is insufficient. It works until the day you realize you made some kind of manual change to your CI infra, or that CI has some non-standard configuration that makes it work for you but not some significant fraction of the fleet.
People should do what you described in CI, but as well as that, you need phased rollout, where e.g. the build can only be rolled out to the next percentage point of randomly selected users in a specific segment (e.g. each hardware revision and country as independent segments) after meeting a ratio of successful check-ins, in the field, from the new build by production customers in that segment. That's the actual metric for proceeding with the rollout: actual customers are successfully checking in from the new version of the software.
Except, that's actually not sufficient either. What if the new build is good, but it contains an update to the updater which bricks the updater? Now you're getting successful check-ins from the new version in the field, but none of those customers will ever successfully auto-update again. So, test the new updater's ability to go forwards successfully, too.