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Comment by Gud | Hacker News Reader

To be honest, I don't think Polestar set a very high bar for software quality. I am currently renting a Polestar 2 from Hertz, and sometimes the HUD doesn't work(it's 50/50 if it will turn on). That means, I don't see speed, battery charge, etc, while driving. Infotainment system is working though.

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You're definitely correct in the fact that Polestar isn't the highest in software quality, but it was the examples of what they did right that I wanted to focus on.

They're garbage when it comes to their mobile app and some of the controls on the infotainment system.

> sometimes the HUD doesn't work(it's 50/50 if it will turn on).

You should definitely reach out to Hertz and ask for a car swap. Sounds like there's a bad connection between the display and the IHU. Both screens are operated by the same system, so it's unlikely to be a software failure.

Sounds ridiculous. How is that even road legal ?!?

Teslas occasionally need to reboot / hard reset their software too, when driving no less, and during that period all that information, and most of the controls, are unavailable (like windshield wipers, etc.)

> Teslas occasionally need to reboot / hard reset their software too, when driving no less

Move over, Microsoft, I think I've found an update policy I hate even more...

It's not related to update policy, it happens when the infotainment crashes.

You never had Windows force-reboot your system during an unrequested background update? Happened twice to me.

I've lost work to it because it killed my running VirtualBox sessions.

I feel you. I've had my machine blocked for 5 hours as it was pushing an update down my throat. Luckily it gave me a 2 minute warning before the initial reboot so that I could close everything down.

As that was during a client emergency, I had a very happy client that day.

As someone who lives in a place where it rains almost every day for 9 months of the year, this reinforces my decision to never buy a Tesla. Does this kill the headlights too?

FWIW in two years of ownership we have never seen the touchscreen reboot while driving.

I had it happen two times this year, but the original comment is wrong, you can use the wipers (and also the headlights) while the touch screen is rebooting.

some ex-Boeing engineer probably came up with that 'fix'.[0]

[0]: https://www.seattletimes.com/business/boeing-aerospace/faa-o...

>and most of the controls, are unavailable

All the controls related to driving are available. You can use turn signals, wipers, change lights, honk, shift gears, etc.

But you are correct that you don't see your speed during the reboot.

That's not true. You cannot shift gears in the Model X, S, or 3 without the touchscreen - the only way to change into or out of park, drive, or reverse is to swipe on the touchscreen. Only the Model Y has a stalk and it is being removed in the next version.

Also even on older Teslas lights are controlled exclusively via touchscreen.

There are captive buttons to change gears/direction in the X (2023) where the hazards are, as outlined in the docs: https://www.tesla.com/ownersmanual/modelx/en_us/GUID-E9B387D...

I don't know what to tell you, you are wrong. I drive a Tesla, I have specifically checked all of what I mentioned when I had this (in my opinion highly problematic) issue happen to me. Have you actually tried it?

Even the new stalkless cars have gear selectors.

There are some comments from Tesla developers in previous posts about what a shitshow the code is that runs Tesla cars and what the OTA process is.

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