And of course if it's business transactions, do it with a business account.
And of course if it's business transactions, do it with a business account.
What caused the closure? A legitimate transaction that they find suspicious. Conjunction of two issues--not sending the funds back and closing the account without releasing funds to the customer--is real 'thievery' in my opinion. Since big banks are NOT interested in resolving disputes about funds by lying to customers, better file a complaint with CFPB right away with many details and documents.
Also, business accounts aren't immune from this dynamic, as per the article. It seems like you're just grasping at bureaucratic straws here in search of the just world theory. But no, the whole thing is really an accountable terrible dynamic that will continue to get worse and worse until it affects enough people that the laws change.
I suspect the bar would not allow that.