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Comment by logifail | Hacker News Reader

> I also think that for security purposes they should leave out extraneous detail

Disagree completely, it's the frank detail that makes me trust their story.

Maybe, but I think that their "Informed Speculation" section was probably unnecessary. They may or may not be correct, but give Flexential an opportunity to share what actually happened rather than openly guessing on what might have happened. Instead, state the facts you know and move onto your response and lessons learned.

I prefer to have their informed speculation here.

Has Flexential provided a similarly detailed, public root cause analysis? If so, maybe we can refer to it. If not, how do you expect us to read it?

It’s only been a couple of business days, and it’s likely that they themselves will need root cause from equipment vendors (and perhaps information from the utility) to fully explain what happened. Perhaps they won’t publish anything, but at least give them an opportunity before trying to do it for them.

I expect them to start reporting out what they know immediately, and update as they learn more. If they're not doing that, and indeed haven't reported anything in days, that is a huge failure.

Imagine if the literal power company failed, and took days to tell people what was going on. You can see why people are reading the postmortem that exists, rather than the one that doesn't.

Yeah, that part really rubbed me the wrong way. If this was a full postmortem published a couple of weeks after the fact and Flexential still wasn't providing details, I could maybe see including it, but this post is the wrong place and time.

Cloudflare vowed to be extremely transparent since the start of their existence. I'm very happy with the fact they have managed to keep this a core company value under extreme growth. I hope it continues after they reach a stable market cap. It isn't like Google that vowed not to be evil until they got big enough to be susceptible to antitrust regulation and negative incentives related to ad revenue.

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