Do you happen to know if that's still the case?
(I guess for use-cases such as live streaming it doesn't matter that much, but for video that ends up in some archive, it's probably less acceptable)
Later on in the video, there are some graphs comparing Intel's AV1 encoder to SVT-AV1 at different speed presets. Even one of the faster presets (9) will comfortably stay above AV1 quality according to VMAF, and if you don't need real-time speeds you can lower the preset to get further ahead of the hardware encoder. (BTW: That video is >1 year old now, and SVT-AV1 had some significant updates in the meantime too. So the software side is probably looking better now.)
Don't underestimate dav1d. It's a highly optimized software AV1 decoder:
https://code.videolan.org/videolan/dav1d
On my nine year old system, 1080p60 AV1 video was unwatchable with early releases of dav1d due to too many dropped frames.
Eventually dav1d got enough AVX optimizations to play the same video on the same hardware with zero dropped frames.
It was an impressive demonstration of what can be achieved when software makes the most of the available hardware.