Quora’s Demise
delw.in
delw.in
You used to be able to gain recognition with thorough answers to domain-specific questions. But if you take a look at a lot of the "trending" answers on Quora, they all seem to be written by the same 10 Quora power users (Mark Bodnick, Garrick Saito, Venkatesh Rao, etc..)
The problem not so much the existence of these power users but the fact that they seem to only upvote amongst themselves and contribute to each others boards, creating a very exclusive feeling.
If you have a problem with Quora, follow better users and better topics.
The boards product is IMO pretty ill advised. Quora is doing it because they want to be a repository, easily searched, of a lot of interesting information, but they didn't take into account the second order effects of attracting a lot of boards users to Quora.
The funny thing for me is that the OP joined Quora (I think) during the big wave of idiots in December 2010. ("Scoblegate"). People said all the same things about death of Quora then, and in June 2010 when it opened up to the public. I suspect the average IQ of Quora users has been in strict decline ever since the first user was added after Charlie and Adam.
BUT I didn't actually have any problems at all with Quora (at least, nothing notable) until the launch of Boards. In fact, I really enjoyed the linguistics, philosophy, chemistry, biology, theology, travel, and cooking communities. I mostly ignored the Quora superusers and focused on niche experts, like you mentioned, but eventually it was just too much.
Perhaps I will revamp my profile when I get the time, start from scratch, and things will work out better the second time around.
Have you seen any positive use of Boards? I haven't -- even Marc Bodnick's boards are pretty mediocre, although I don't think they drag the site down like the others.
Survey questions are a worse thing than boards, though, I think. Getting rid of both would be great, but if I could only get rid of one...
(An alternate hypothesis is that StackExchange has just has much of that submitted, but that its voting/moderation works better.)
I find it useful to be reminded that as a species mankind hasn't figured out how to grow things without changing them (and so exposing them to the possibility of decline).
Community launches with savvy early adopters. The success starts to bring in new people. The community slowly begins to evolve. Early adopters start complaining that all the new people are ruining it.
See Reddit, HN, et al.
"Yeah, I think once we get to 100,000 it could start to get too big. I’m OK with how big it is today. It is a lifestyle business for me—I’m just running this thing and I have a few employees and we’re all happy. What’s better than that?"
He has money. The employes are paid. No need to sell to google.
Give credit where credit is due: MeFi's moderation team is hands-down the best on the Internet. It's astonishing how much shit they have to deal with and how good they are at keeping the site civil and high-quality without pushing too many buttons.
Really? Because I'm pretty sure myself and many others caught it when the T-echo Chamber was trying to sell us on this new message board system that was going to make a lot of money and change the game.
Quora was an online community that happened to be "cool", so it attracted intelligent people which made the content fantastic. But nothing they were doing, in my opinion, was especially original. And as has been pointed out, if you try to scale up an online community, you deal with more and more noise. Predictably, that happened.
I apologize for the past tense; I realize Quora still exists, and nothing I or the author says has any real bearing on where it goes from here, or whether or not it is successful in the future. But I do know that I've gone from using it occasionally to using it never.
But if you grow this quickly you're also likely to implode this quickly, especially with the fundamental conflict of interest between startup vs community curation. As far as I'm concerned, the only way to make a great community is to prioritize that over profit and growth. That's why HN, MetaFilter, and countless smaller communities and boards can thrive long-term, but "community" startups like Digg, Reddit and Quora tend to go to shit. The closest I've seen to bucking the trend is Stack Overflow, but that's due to subject matter focus, phenomenal long-term utility, and abysmal competition, and even there it's hard to argue it's still as great as it was a couple years ago.
There is one explanation for this move though. Pinterest-envy.
If you ask a question or present a point of view that's outside of conventional thinking, its common to see those views lambasted in the comments. Quora is definitely not a place for "things you can't say" (http://paulgraham.com/say.html).
I recognize that user segmentation is easier to implement on a site that's focused on the social graph as opposed to on the interest graph, but I am not convinced that it's impossible. Ie, how about requiring social credit in a certain vertical before being able to ask a question in that same vertical? That credit could be earned with good answers to existing questions, or inherited from relevant 3rd party sites with applicable currency.
The intellectual value of Quora dropped as more and more people who had no reservations about posting inherently useless questions joined. If there was a system for filtering out questions from less authoritative or knowledgeable figures, they could have prevented this.
I never really understood how moderation works on Quora so I assumed there was none. Not to say that I hate Quora (I like it a lot), I just feel there is nothing preventing it from becoming Yahoo Answers in a couple years time. No barrier, no moderation.
This sort of site would actually fill a niche between something like StackExchange and Wikipedia: thorough, comprehensive articles (although, to be fair, these can be found on SE as well) but with more relaxed editorial standards (no notability requirements or ban on original research).
That being said, a for-profit start-up is probably the wrong medium for such a site. Imagine if Wikipedia were for-profit. There's a good chance that the pressure to monetize all those raw page views would have degraded the quality of the actual content.
For example, I've been using Wikipedia basically since it started. However, I never created an account until about a week ago (to fix a typo). I would have contributed sooner, but I never had anything important to say, and I knew that if I broke the rules or failed to uphold the editorial standards my edits would be removed anyway (admittedly, Wikipedia may have gone too far with the rules in some cases, but that's not really the point).
Contrast that with Reddit, where I've had an account for some time and comment regularly. I do so even knowing I might be down-voted because that's what the site encourages. Making a dopey comment on Reddit once in awhile (accidentally or on-purpose) is just part of Reddit. Making a dopey edit on Wikipedia destroys the value of the site.
In order for Quora to fill the role the OP wanted it to fill it probably would have had to be non-profit.
tldr; Quora could have been Wikipedia-lite. But Wikipedia works because profit isn't important, so quality can be put before monetizing traffic and creating non-essential "engagement".
"<power user> has gripes" => "<site> is dead".
you're either following the wrong topics, people, or just don't have a sense of humor (that bread question was funny as fuck)
there's still tons of high quality content on quora
i.e.
- http://www.quora.com/What-are-some-best-architecture-practic...
- http://www.quora.com/Jeremy-Lin-1/Whats-it-like-to-play-on-t...
- http://www.quora.com/Design/Is-there-a-science-to-picking-th...
ETC. ETC. ETC.
A successful social network is always going to have a lot of content you don't want. That's why you need to be filtering the sources of that content constantly.
Quora is an interesting case because it plays nicely with Twitter. I've found if you keep your Twitter feed curated, your Quora feed will be well curated too.
If someone is consistently tweeting junk, unfollow. If there's a Quora board that has a ton of lousy questions, unfollow.
Don't feel committed to following someone once you have, and don't worry about whether your observations about a person's or board's signal to noise ratio are accurate or not - if a content creator belongs in your content world, they'll get back in one way or another.
Start right now. If you find useful comments in this thread, follow all commenters on Twitter and Quora. Best way to curate is to add more quality to differentiate from junk.
[1] http://www.latimes.com/business/la-fi-facebook-friends-20120...
I suspect there's two reasons for this. The first is that popularity is not necessarily indicative of quality. Take a look at Reddit's front page today, and you'll have a hard time picking out anything worth reading from the memes and jokes. Popularity normally reflects the lowest common denominator. Rewarding users for being popular inevitably leads to users rewarded for pandering to popular opinion, rather than for making insightful or meaningful contributions.
The second is that engagement level rarely is indicative of comment quality. The internet is a vast place with a huge number of users, and as a number of studies (particularly on Wikipedia [1]) have shown, a users commitment to the project or website doesn't correlate with contribution quality. Essentially, contributions from a new or rarely commenting user are just as likely to be worthy as those from long standing members.
[1]: http://arstechnica.com/old/content/2007/10/anonymous-good-sa...
I've been actively commenting and engaging forums, social news sites and other online communities which allow commenting on topics since 2002, and time and time again I've seen sites grow in popularity and decrease in quality. My personal desire in a site is one with a fairly active membership which both introduces interesting topics and news stories and provides interesting commentary on them. I enjoy engaging in discussion about a wide range of things, and I do my best to find websites that allow and encourage that. I think perhaps the most interesting thing I've observed is that communities with a fairly high barrier for entry - perhaps a payment of some sort - and aggressive moderation policies manage to maintain a consistently good level of discussion over much longer periods of time.
There shouldn't be "a community" there should be multiple communities, otherwise there will always be an 'in crowd'
Second issue: quora has a multidimensional filtering problem and this goes back to point 1. There will always be an element of digg/reddit/4chan in everything. To try and remove it is futile, just try to keep it discernable from the content you care about, maybe the 4chan stuff is your bag and you don't want the high brow shit, so be it ...
Thats the reason they initiated Quora Credits, based on the Variable Rewards http://techcrunch.com/2012/03/25/want-to-hook-your-users-dri...
That's an unusual sentiment around here.
I came to Quora to find cool information.
Quora used to do a good job of surfacing that, now it's turned into mostly people trying to advertise in a sneaky way or asking inane questions.
They should put it back the way it was before it becomes a ghost town.
* You have to use a "real" name.
* Their members are predominantly white upper middle class tech/finance/marketing professionals - occasionally some Asians, but mainly from California or NY.
* There's no good way to browse the site - if there is, it's not easy to find.
* Groupthink and being penalized for speaking your mind, both common problems for high-IQ communities.That's what I like about HN. Groupthink is indeed present (especially when it comes to technical topics such as programming languages or OSes - we all have a strong incentive to promote what we use), but not nearly as much as any other online community I'm aware of. There's a recurring pattern that I like here: usually, when a submission argues X, the top comment in the comment thread criticizes/refutes X. By hearing the two sides of an argument, one can better form an opinion.
Is it a mechanism to find the best comments in a thread? Is it a visualization issue? Is it ego? Is it a voting mechanism to know what others think is important? I honestly do not know.
Yes, it's a way to find best comments in a thread (not guaranteed, but much better than nothing).
Has nothing to do with ego.
The nature of systematic conversation ensures there will always be groupthink. Systems are designed to function in certain ways and deny other approaches to get their desired result. The result is that people who want this system flock to it, and people who want to somehow act counter to this system are going to be a minority that's possibly chased away by the system itself. Options like downvoting and "ranking" comments" and flagging inappropriate topics basically say that there is a right way to behave or talk, there are topics that are better than others. Then either people are attracted to the sites that reinforce their worldview or they're conditioned by these rules to decide there're right and wrong ways to think or to be – I'm not sure which it is. Probably a little of both.
But if you had a button for each piece of information it would look like
[] well written
[] well thought out
[] agree
[] disagree
[] poorly written
[] funny
[] off topic
For bonus points they would be in a random order in the UI so people wouldn't develop muscle memory voting on comments.As for more detailed buttons - I think that would make it too complex. Slashdot has established the same concept, probably based on the same reasoning (mostly to distinguish between "just" funny and actually insightful comments). Can't speak that much about how successful it is, maybe somebody else has more insight here.
I am working on a site now that is heavily based on passive activity voting, users have no idea how their actions are being used by the site to rank itself. Their inputs have much less weight than purposeful actions where both parties are aware of the event.
It is almost like you need an agent that votes in certain public ways (sentiment analysis,summarization,etc) to decide if comments snarky, funny, off topic, etc.
Passive voting sounds interesting, though - would that work via Javascript? How would you determine what the user is focused on?
Finally - I think it's important not to get ahead of ourselves - because I think that's what happened at Slashdot. Talking about new classifications is all nice and well, but it's useless when you don't have a clear plan what it should result in and how it would engage people. You need a clear use case.
For instance - my proposal about an off-topic discussion button is pretty straight forward. People would see the immediate benefit: Hey, this can help us make conversation less wasteful and save me scanning time as it separates the cream from the crop. I think it wouldn't have a problem enticing engagement, too - nothing drives engagement in nerds like being annoyed, so they'd click that button.
On Slashdot, I can theoretically reduce a conversation to exclude all the funny-only comments so I'm left with just the cream. But seriously - how often does anybody use that? Once you give people elaborate personal filters, you actually end up having them worry whether they're missing something. Which is why they can only be consistent and transparent. If I reduce a comment thread on Slashdot to exclude the funny business and see that one of the nodes has a HUGE conversation, I wonder whether I should check it out and maybe end up annoyed because it's just a chain of memes after all. If there was a way in HN to mark things as off-topic and have that a clear process that is always applied, I think I would be more confident in skipping. Mainly because if it was broken, the community would complain until it is fixed.
I don't have a solution. I am not sure there is one or that it could be "fixed"
Maybe semi-intelligent Eliza like agents that constantly clean the place up.
Stackoverflow has done a pretty decent job I think. Wikipedia could use some work.
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I think the base set of rules need to be codified by the system. The users can guide each other and the system, but the system itself should be stable.
Groupthink different.
Adorable racism.
Groupthink and being penalized for speaking your mind
Is it groupthink that I pointed out your blatant racism? Message boards the world over are full of people saying wrong, obnoxious, ignorant things and then foolishly thinking that a negative response is just because everyone else is prey to groupthink, etc. It is a short-circuit of self-analysis.
How so? Shutting your eyes doesn't make the bias go away.
Detroit is too black. Vancouver has too many Indians.
How do those sound? There is no difference between what the poster said and those statements, beyond the common acceptance that you can be racist against whites, even if just attacking the imaginary demographic of a group.
I believe that, technically, the term would be "discriminatory" in this case, white people being in a position of relative power and privilege in the West (and most of the world, really. White people are esteemed all over, even if just in relation to other foreigners).
But it just isn't the same as you said. The difference here is that this is a question-and-answers forum, and the lack of diversity, as in the homogeneity of values and experiences, might be indeed undesirable.
Though I wasn't able to quickly find an study that showed that homogeneity begets groupthink...
"I'm sorry you're offended."
But it's too white? Give me a break. The only reason that bullshit, obnoxious, offensive statement gets a pass is white-guilt, a bunch of people afraid they offend someone looking for, ha ha, "diversity".