No, but maybe they should consider infrastructure where if a customer-facing service goes down their internal control mechanisms don’t fail and the only backup mechanism is break-the-glass procedures by on-call engineers that take half an hour to go live.
It’s a big deal when CF services go down, this definitely impacted me, and I just expected more redundancy.
It seems like their rollback mechanism failed as well.
But isn’t this just a natural part of how distributed systems work? If one part fails it can have downstream effects that can cross multiple boundaries like end user clients crashing, or another business’s server crashing, or your own server crashing.