Of course they do. They’re just secretive in general, and keep communications edited. Compared to the word salad of modern companies on social media, I find it refreshing. Just fix the problem, issue replacements for those affected and move on quietly.
Where? Do you have any examples?
The whole battery gate saga. Touch Bar. The 2013 Mac Pro [1].
[1] https://www.theverge.com/2017/4/4/15175994/apple-mac-pro-fai...
But they never have the common sense to release statements like "hey, the latest MacOS update might brick some systems so we're pulling the updated until we can do further testing and patching, if you've been affected by the bug already go to a Apple store and have it fixed for free".
I suppose I'm failing to see the need for a public statement if you've fixed the problem and provide service to those affected. Nobody can pull the faulty update anymore. And it's not like someone with a bricked device is more likely to see a PR statement than seek out support.
[1] https://osxdaily.com/2023/07/11/apple-pulls-rapid-response-u...
Hiding entails ignoring the problem. They're not doing that. Their track record is to fix it. Not every action needs an accompanying tweet and blog post.