Return To Office is all about power
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I for example have put in a lot of hard work in building an office space in a location where it is easy for folks to commute, invested in experts who came in and designed a space which is great for creativity, inspiration and focus. There are lots of snacks and coffee to keep people boosted. And I did all this to make the office a genuinely nice place for people to do good work and trust me, there are people who like doing good work. It makes them feel useful and a productive member of society. This same environment is really hard to replicate at home where there might be less space, kids, dogs etc.
So this sort of antagonistic attitude towards any return to office is really bad because it makes the world feel threatening and desolate. Not everything is so bad and evil.
He has his own office, of course.
We can't argue this from data, because the data is mixed, so we are left with arguing from a position of power asymmetry ("I am the boss so I make the rules") and working conditions at somewhere workers spend a third of their life. Workers are left to flex whatever is available to them. Change happens slowly, and then all of a sudden.
If businesses must die in the process, and commercial real estate investment losses are enormous, so be it. Work to live, don't live to work (and quality of life and working arrangement is a significant component of that). Meaningful work is nice, but no one is showing up if you didn't provide the check [4].
(this comment is directed at the ideas put forth, not you personally)
[1] https://www.bloomberg.com/news/articles/2023-10-31/uaw-strik... | https://archive.today/DFLmn ("Unions Are Winning Big for the First Time in Decades")
[3] https://globalnews.lockton.com/new-remote-working-legislatio...
[4] https://www.cnbc.com/2022/08/12/job-unhappiness-is-at-a-stag...
By whose definition? Home can be a great work environment with a modest investment.
vs
My employer gives me a generous stipend to keep my home setup ergonomic and comfy
I'll pick the latter every time.
I visited one of Google's offices and I noticed they let them bring dogs. I think they said there's an approval process to make sure they're well-behaved. I'm not a dog owner but I bet the ones who do would prefer not to leave their dogs alone all day.
Just to nit-pick one thing. But that one thing could be huge to a lot of people. (I personally would feel better with people in the office since I live by my self and most days go to a completely empty office to work. Then again, I live across the street from the office. When I had to commute I didn't bother on those days. A few people come in a couple days of the week and we get coffee and lunch which is nice.)
I don't want to be compelled to work in an office that's had dogs in it recently.
Worse than that: Implying that not wanting to come into the office is tantamount to not wanting to do "good work" is antagonistic and disrespectful. I would never work for somebody who treated humans like that.
Ultimately you are committing the same fallacy as many other proponents of universal RTO - that every person is the same, or that the people who do better working from home hurt the people who do better in the office (but not the other way around, somehow). They are not mutually exclusive.
Also, snacks and coffee do not "keep people boosted". They are nice. What keeps people boosted is motivation, productivity, the qualitative nature of the things they are creating, responsibility, communication, quality of life, using the bathroom in peace, salary, health, leadership that gives a shit, private space to work, a comfortable environment (clothes, temperature, noise), not being miserable for the potential benefit of the vertical, and not giving your free time and mental energy to a commute.
NONE of this indicates, implies, or necessitates an unwillingness to "do good work" or a lack of commitment. I express these feelings as strongly as I feel them, and yet I am also obsessive about being productive, engaging, educational, having great teamwork, and creating value. I am no quiet-quitter nor cynic when it comes to my work.
> an attempt to keep people working longer with more time away from their homes
I am really sorry that this has been your experience. But I can assure you this is not the case with me and many other business owners I know.
If they come by choice, I'll buy your story. However, if you have to compel them, perhaps the office is more a monument to your own vision of productivity than a boon to your employees.
> It makes them feel useful and a productive member of society.
This is a lie for most jobs. Making internet ads more "clickable" is useless. We only work these jobs because the alternative is either starving or accepting a lower status in society by doing something more blue collar.
You might need more context in your original post. I can't tell what you're trying to achieve.
For each person who works well in the office, simply let them work in the office.
But hey, at least this guy has a cool office with coffee and snacks! That'll keep us afloat!
I was talking with one of the top 3 cloud provider companies. They said you must rto but everyone you'd be working with is in another city 1000 miles away. You can work in any of our 3 local offices because you'll just be in online meetings with them, it doesn't matter because there's no one to work with here. That's the crazyness and endless complaints about some RTO. It's great that you respect your workers, that is appreciated and not universal.
Yes, for many people this is not the office, obviously. There are many variables that the design of an office can not alter. You do not have to force everybody one way or the other. And the answer as to why people are responding with some antagonism is easy: You antagonized them. Your post was, in part, disrespectful in a broad sense.
So, the options seem to be “require nearly full-time office work” or “accept that the office is merely a coworking and offsite location”, but the latter still brings all the costs. This leads us to the trend toward greater and greater RTO, with no desire for control required, though I agree with the author that this seems to be a component in practice.
See, I think this is a much better demonstration of the disconnect going on than "it's all about power". What I think is that too many people (both employees and employers) reject the idea that this is "different strokes for different folks".
It's just not true that everyone is more productive in the office you've invested in than they are in the spaces they've invested in themselves. It's true for many people, but not for all or nearly all people. A lot of people seem to have trouble believing that, but it really is the case.
The question is, once you do believe this, what can you do with that information? Is the best strategy still to go 100% in person, and just select for people who prefer and are more productive that way? Or does that leave out different kinds of people that you'd benefit from being able to hire? And if so, how do you make it work to also be able to hire those people? Is "hybrid" the best of both worlds, or is it actually the worst? Can you have some groups be fully in-person and others be fully remote, and select people into the right group for their own preferences?
I dunno, I think it's really hard. But I don't think the simplistic answer of "we have a nice office so everyone should come there and they'll be maximally productive" is the right one.
I think this is a huge benefit. What are the odds that all the best matches for your company happen to live within an hour's drive? And that all those people happen to be their happiest and most productive coming into an office every day? The odds of that are zero.
But it's also a trade-off. It's a big benefit, but it also comes with a lot of downside.
So, why did you push for your employees to commute, spend more time away from their families, and incur more personal costs? The data does not support the proposition that in-office work is more productive, or causes less stress.
I will agree that remote work may be more lonely for folks that depend on their job to socialize and make friends. But most of us (clearly) don't want or need that.
0. https://builtin.com/awards/fully-remote/2023/best-large-plac... 1. https://hbr.org/2020/08/research-knowledge-workers-are-more-...
I'm curious, how did you do that? Obviously "easy for folks to commute" depends on where folks live, so are you only hiring and have you only hired people that live close by?
Nobody asked you to "put in a lot of hard work" into making an office into a goddamned romper room for adults. My office requirements are very basic: I want it to be quiet, I want minimal distractions, and I don't want to have to put in a lot of effort just to show up to work.
My home office has two beautiful monitors and a very comfortable and expensive chair where I don't have to hear anybody's gossip or singing or their raging. I also don't have to sit through bullshit corporate "team-building" events which are just giant distractions which end up eating half my day. Give the sales team another award? I have nothing to do with sales and I couldn't fucking care less, so why am I being distracted from my work? Oh, and I don't have to wear headphones if I want to listen to music or be in a virtual meeting.
Painting the walls in company colors complete with all them logos sure as fuck makes me proud that I only got a 1% raise this year despite being a top employee in the company.
No, sorry, the office thing is and always has been an ego trip for managers and bosses. It is a waste of time for people who have to commute and frankly it makes our days even longer. You don't get to tell me where I'm more productive and it's insulting that you would even attempt to.
No, not always. Once upon the time that is just where people did work, because that is where they were needed and their job could be done. You are lucky to have a job that can be done remotely and live in a time where remote work is possible. There are a whole lot of folks that still need to show up at a job site every day to help provide for all those things you listed that make your home office possible.
My only issue is the 2-3 hours of commuting each day. If I only had to go in twice a week, that would be fine.
On top of that, no matter how much you improve the major cities, there will always be tons of people not working somewhere with a public transportation line to work.
That said, outside of good employers like yourself and my company, I think you have to realize the downward trend in office quality since the 90's/00's. Open office planning, hot-desking, lack of sound proofing. These are very noticeable drawbacks many large employers have not addressed since RTO became a thing.
I don't see how being in an office makes one feel useful. It depends on the individual, but I would believe just actually working regardless of the location would be enough.
Sure it is possible to do good work at the office. Meeting colleagues physically rather thab online can also help discussions that require a whiteboard. But it's possible to be more productive at home.
My home office is the nicest setup I've ever had. I have a door, I got excellent equipment and a cheap L-shaped desk, coffee is a given, and my dog is a very good boy.
I like people enough that I'd happily meet up regularly, but the idea of spending a lot of time in traffic (even a short commute is an hour per day) to go to a worse working space just feels silly at this point.
Tell your workers that they can work 100% from home without any repercussions, and see how many of them willingly pays a visit to your meticulously crafted office panopticon.
Just admit it, you want people in the office because you don't trust them and you want to keep an eye on them.
It's all very short sighted and also speaks to a lack of internal career development and raises, but if there is one thing you can count on from executives, it's making short sighted decisions that boost numbers for the current quarter.
This is a destructive hostage-taking tactic. Businesses can outsource any time they want, to any extent they want, in response to any behaviors they want to dissuade in the employees that are in the places they normally hire from - not just to punish WFH. WFH just happens to have parallels with outsourcing that make it "look" like a gotcha. Of course in reality, the fact alone that businesses will treat people like this is not justification for the acceptance of that treatment. Taking advantage of the various deltas between different economies/cultures, which the people in those places have no control over, for the sake of profit, is simply immoral. Any immorality that is inevitable by the basic laws of business (barring regulation) is still immorality. Businesses often trick normal people into thinking that if they don't engage in all of the exact same shrewd practices that other businesses do, that they will go under. In reality, it's not that simple, and businesses should (and hopefully will, in the future) be held viciously accountable for their immorality.
1. Commuting. This is a life-suck and no amount of great furniture and food makes up for sitting in traffic for 2 hours a day.
2. Meetings. When you're in the office, there's just no escaping the "Do you have a minute?" conversations. I've had weeks were I had to work 12 hour days because I was in scheduled and unscheduled meetings for 8 hours, leaving me 4 hours to work on deliverables.
3. Shitty people. There's just some people in the office that you just don't want to talk to or see if you can avoid them.
Things I like about NOT working in the office:
1. Picking up my kid from school. I pick her up and we talk on the way home one-on-one and we learn and understand more about each other. NOTHING you can give in the office will replace that.
2. Taking breaks. Lean back, stare off into the distance, have a cup of coffee without someone commenting, "Working hard or hardly working? chuckle"
3. Not working at home. Sometimes it's nice to sit al fresco at a cafe and reply emails while enjoying a beverage.
Again, no amount of snacks, coffee, feng shui aligned furniture can make up for these points.
There are some that function better at work in person. I thought I was that person for a while but now I'm two years into a fully remote job and I don't know if I'd ever want to go back. The freedom to balance life and work as I so choose throughout a day is just, well it's honestly crazy and I feel super lucky to live in a time where this is possible.
I've left this note on HN before but I think the reason my team and company finds success being remote is related to these:
1. We are a mostly-remote company. The sales team is in-person at HQ for some reason. Everyone else is remote and spread around the US.
2. My team has daily standup zoom meetings that, once finished, turn into a completely optional "party" room where you can ask questions, answer questions, jump into break-out rooms to code together on something, etc. Or you can just peace out and work solo and nobody will judge you.
Given even the relatively modest perks of the last onsite C-suite I worked with, hell, I'd be in the office too.
I much prefer working in-office to from home.
You made a comment elsewhere that working remotely gives you access to a bigger talent pool. While this is a big advantage, people who prefer in-person work do exist.
There isn't a replacement for person to person interaction, WFH doesn't work for everyone (see also: anyone with a family in a vhcol city in a tiny apartment), and there is a very real worry that WFH makes it that much easier for investors who already barely understand what we do to push for more aggressive outsourcing.
(On that last point. I am honestly surprised by how hostile many people on here are about RTO. It is so obvious to me that the more we push for this outcome, the more aggressive employers will become about hiring in cheaper labor pools and driving down average comp. This isn't an issue if you've got 15 yoe and $500k in the bank thanks to years of excellent comp, but this completely locks out juniors and career changers.)
Do you need it every day? No. But is it reasonable to ask folks to congregate and collaborate in the flesh so often? I think so.
Further, at least anecdotally, there are a ton of synchronizing benefits to being in the same physical space with your colleagues.
If anything I don’t think return to office is about power, rather it is about control. The ability to have impromptu meetings where everyone is placed inside a room controls employee focus.
Further, there is etiquette to being in a meeting. No computers, no phones, no distractions. It is so easy for people to get distracted in video meetings because their work is right next to them.
Until people actually change jobs over RTO policies in large numbers, companies will continue to transition to working back in the office.
And why wouldn't they? After all, if employees are unwilling to take a job with lower pay or less exciting problems over this, how much do they really care about it?
There have been plenty of people measuring this. Some on even business-frienly publications. Those make the frontpage here every once in a while.
People change jobs in mass over RTO, and it has had a large impact on the companies that did it.
(And yet, there has been too little time for real problems to appear because of RTO. Give it another year. People don't even switch jobs that fast. Up to now we only have some non-critical problems.)
I don't think it's about power, I think it's about effort and risk. In a remote culture that works employees need different things than they do at an in person culture. Most executives know what works in an in person culture because they've been doing it for years or decades (clarification: "what works" doesn't mean everyone loves their job, just that work is getting done and the business is making money). Switching to a remote culture requires them to learn new things, take risks, make mistakes, and possibly fail. Doing all those things takes time, effort, and money. On top of that, there really hasn't been anything that definitively says how much more productive (if any) employees are in a remote culture. I'm know there are a few small case studies, but there doesn't seem to be any industry wide consensus yet and it's easy to look at those and say "this doesn't translate to how we work".
Everyone has someone they answer to and it's hard to make the case that a company should step in to the unknown which may cost a company millions of dollars when they have a tried and true alternative (in office work). I'm absolutely certain remote work can work at scale, but I think there's a catch 22 at these large companies. For remote work to work, it requires buy in and commitment from leadership, but no one wants to champion that at large companies because they don't have proof that it can work.
I think you've got to look at remote work similar to the way the electric car has caught on. No big incumbent is going to lead the charge on this. Even the ones that are willing to try remote work long term will do it half-heartedly. It will only be once a smaller company adopts it fully and manages to grow into a large player will the tides really start to change. Once executives can point to another company of similar size and see tangible benefits that they're missing out on will they really lean in to the idea of remote work.
> Americans overwhelmingly responded with, “Yes! And also retrofit offices to have better ventilation.” Europeans, meanwhile, overwhelmingly responded with, “This would actually be an erosion of my rights; aim higher.” — a good reminder that the working conditions Americans are used to are not the norm virtually anywhere else in the world.
We are asked to do 3 in office, 2 at home, which seems to be the new standard in industries where 5 days/week in office was the norm.
The only issues I have those three days that make it annoying are people that are taking calls at their desk or otherwise distracting and that the company will bug my manager, who will bug me about the data on my being in office being correct. There are multiple ways to track my whereabouts so it's a little annoying to have to explain their faulty systems or data.