A fourth of U.S. health visits now delivered by non-physicians
hms.harvard.edu
hms.harvard.edu
On the other hand, a lot of what I do doesn't require 12 years of training, so I am sympathetic to making health care more accessible. I am also a bit jealous that my non-MD colleagues can easily switch from e.g. being a primary care PA to being dermatology PA, whereas as an MD I'm pretty much stuck in my specialty unless I go through another 4+ year residency. Instead of MD-training getting shorter to compete, it's actually getting longer in many cases. Residency trainings are getting longer not shorter for a number of specialties (e.g. neurosurgery, interventional cardiology, pediatric hospitalist).
1) Uniterested, slapdash care from an MD with 12+ years of training and no ability to listen or empathize but eager to make the money s/he went into medicine to make
2) The same from an assistant of some kind who uses ever-degrading search engines to look up not-your-problem and give you potentially dangerous suggestions
The future will undoubtedly be worse. As someone mentioned below, we'll pay current premiums (+inflation) for a touchscreen interface to Chat-whatever-it-will-be.
He was late to the followup, couldn't explain the results his machines had given him, and then rushed me out after the usual 10 minutes.
I think family practice/primary care is on the ropes. The big lie is that some doctor will "get to know you as an individual." Reality is that s/he's given a quota and time limits by some MBA and the Epic system will make damn sure that the doctor does not use any initiative in solving the patient's problem.
I am still at the point where I can prepare and advocate for myself. When that goes, it'll be curtains.
https://www.youtube.com/watch?v=hmUVo0xVAqE
The film Idiocracy reviewed:
I'm a critical care paramedic, have several friends who are (perhaps unsurprisingly) generally emergency medicine physicians and related (surgeons, anesthesiology, nurses, etc.).
I see the spectrum too. Extremely competent PAs who have long and detailed in depth discussions with physicians as "peers", on one side, and then I see horror shows from people who went from zero to ARNP in programs with "accelerated RN" where they are not functioning providers with far less schooling and clinical experience than even a PA (which is then galling to the PAs, as why are NPs independent practitioners, and PAs not?).
I do think a lot of the issue is in the education and certification process. The AMA is only recently making the slightest inroads into well, not admitting they went too far in restricting physician flow, but maybe acknowledging that there is a problem there. Nature abhors a vacuum, and all.
I had a friend, extremely intelligent, in a BSN program. Called me one day to ask about flow rates for various oxygen adjuncts (nothing fancy, just like "what do you typically run your nasal cannulas at? What about NRBs?") and I was blown away. "Oh yeah, somehow that got overlooked. I know how to set them up, add humidifiers, etc., etc. - they just assume, I suppose, that someone at some point will say some magic numbers to us".
And I'll also say that you see the same pre-hospital too. In PNW, while there are valid criticisms that can be leveled against two of the pre-eminent paramedic programs (UW Harborview, and Tacoma Community), there are far, far, too many "strip mall schools" in other states that will take you from "zero to hero" in 4 or 5 months (of 6 days a week, 8 hours a day, of just class time), and dump you out on the world with just enough retained knowledge to pass your NREMT and the barest amount of ride time to meet DOT mandated minimums. It's scary, to be blunt. These people go out with no clinical experience and are now expected not just to work as a team on a 911 call, but to lead it.
It's the medical equivalent of high school > college > MBA > management position without a day of work experience in your life beforehand. Except now there are literally (at least occasionally) lives at stake.
If it's required to have an undergrad I believe one can mention it, even if the undergraduate isn't required.
Like in Belgium you need to have a masters for certain government jobs, but it's not relevant in which field.
Unless the degree was exclusive to medicine, including it is bullshit.
MDs have a glorified 4 year masters and an on the job training program not significantly different than what it takes to become a PE.
Maybe people should be able to go straight into medschool with an associates or hs diploma
I doubt that any of this is directly relevant to patient care and honestly, I’m skeptical that it’s either necessary or sufficient background for the stuff that is.
Was the comment edited after you posted this? Because I don't see them saying this was part of their training at all. They wrote "12 years of school and training", and this is the school part.
What, besides surgery, really requires 12 years of training? I've found I have a greater success rate with self diagnosis and treatment than I have with seeing my physician, and I've found a very good internist. An hour spent with ChatGPT and Google and I always find a couple options that fit what I'm experiencing as well as detailed descriptions on how to narrow it down. And since I'm the one experiencing the symptoms, there's no chance of a communications breakdown between me and the doctor who is trying to diagnose me.
My doctor refused to believe me. He told me to see a dermatologist about it, thinking it was some skin rash, even though it was exactly where the tick had bit me and it was a bullseye. I shortly thereafter went to an urgent care center where fortunately an RN happened to be from Maryland (I live in the South, where Lyme disease is not really a thing) and she immediately saw my rash and prescribed me the appropriate antibiotics.
The reason my doctor did not believe me? It took 8 weeks for the bullseye to develop. I had gotten the tick bite in Europe (which of course I informed the doctor of very first thing). Typically American Lyme disease displays symptoms much faster (days instead of weeks). The doctor did not bother to do any research to discover what I had found in a few minutes of Googling: that European Lyme disease takes much longer to display symptoms (and I had told him as such as well). He was happy to simply assume that all Lyme disease takes only days to display symptoms instead of weeks, because that's what he knew of, and since mine had taken weeks, well, I just must simply be wrong.
My doctor did have a small redemption: once he was confronted with evidence and did the research himself on what I was saying (after the RN had already treated me), he did call me and apologize. But still. This is a daily occurrence, especially for people that are of underserved genders and races.
I realize this turned into a bit of a rant, but in essence I just want to affirm what you're saying. A lot of doctors, especially PCP, are often not much more than glorified technicians. Combine that with the ego problems that typically accompany being an MD and you get a recipe for people getting subpar care, especially women and minorities.
In the end, unfortunately, only you are responsible for your own medical care and getting the best outcome. It is not sufficient to just trust someone else because they have the words MD after their name.
The article uses a survey about personal opinions as the source for its judgement. Right in the first paragraph (emphasis mine):
> A *survey* conducted in early 2019 by TODAY found that more than one-half of women, compared with one-third of men, *believe* gender discrimination in patient care is a serious problem. One in five women *say they have felt* that a health care provider has ignored or dismissed their symptoms, and 17% say they feel they have been treated differently because of their gender—compared with 14% and 6% of men, respectively.
This does not address GP's complaint regarding men being more likely to refuse to see a doctor in the first place. Does patient gender discrimination occur in the medical space? Probably. But nothing in this article addresses GP's claim of "Men are far more likely to 'tough it out' i.e. refuse to see a doctor when they have symptoms of illness".
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> https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2825679/?itid=l...
This journal article discusses gender disparities regarding coronary heart disease (CHD) diagnoses, with doctors believing that their male diagnoses are more confident than their female diagnoses.
Disregarding the fact that the article still doesn't address GP's aforementioned complaint, the sample size used (n=128) is too small to make a firm judgement, with the ideal being at least n > 1000 to reduce potential statistical noise. The study also doesn't disprove the possibility of men being overdiagnosed with CHD.
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> https://www.americanbar.org/groups/crsj/publications/human_r...
This article addresses lower quality of healthcare received by minorities as opposed to white people. No links or direct references to cited studies/articles are given anywhere within the article, and the one time they do reference a source is to a book ("Just Medicine: A Cure for Racial Inequality in American Healthcare (2015)"), with no page citations to the aforementioned book made in the article. This article also doesn't address the GP's complaint at all.
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Personal opinion:
This type of shotgun-style link posting is a variant of the Gish Gallop, wherein the link poster forces participants to "do the research" via the cited links, only to waste their time by not directly addressing the concerns and complaints of the parent comment.
AaronM, at least spend a few minutes to find articles supporting:
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6560804/
https://archive.is/fF4ND (Source: https://www.nytimes.com/2023/03/03/well/live/men-doctor-visi...)
https://www.cdc.gov/nchs/data/series/sr_13/sr13_149.pdf (page 17)
And opposing GP's claim:
She had to ask me to go with her because they weren't helping. And finding another doctor to go to would have taken weeks/months.
[0] https://www.theguardian.com/lifeandstyle/2019/nov/13/the-fem...
For example, while men may be more likely to "tough it out" of their own accord, a black woman describing her symptoms is much less likely to be taken seriously.
I wouldn’t consult a first year mechanic, a second year doctor, a third year pilot… regardless of how long it takes to be functional in an area, I’m entitled to expertise and the signifier for expertise is time.
https://www.washingtonian.com/2020/04/13/were-short-on-healt...
I wasn't under the impression that medical residents were solely a drain on hospital resources—my sense was they did a lot of the smaller tasks to free up licensed physicians to do more. At some point, if there aren't enough CMS-funded residencies and there aren't enough licensed doctors, wouldn't hospitals just start hiring more residents?
The article you linked to has a heading that touches on this ("how did we end up with Medicare basically determining the number of new doctors per year?"), but doesn't actually answer the question it poses. It explains why the government started funding residencies, but not why the industry is now completely dependent on that funding.
I think rather it is a collective action problem.
Hospitals don’t want to invest 150k per resident to have that person leave the day they are done. It is common for doctors to do residency where they can and then move.
A better option would be for the fed to cut residency funding entirely and have hospitals pool resources themselves.
It is an inevitable outcome of trying to manage healthcare as a for-profit business. That means the primary directive is to maximize profit, which you do by maximizing throughput and minimizing interaction and services.
PA experience isn't the equivalent of training as a resident (and I think we should be training more MDs) but the MD isn't always right either.
It means that:
- you are expected to learn way too much and only have a surface understanding of a lot of things (see tick example from sibling comment)
- your time is very valuable so you can’t put any time effort into patients at all to try to deeply understand anything that doesn’t pass your “known expertise” classifier.
My son has back pain that most closely matches descriptions of sciatica.
The 3 MDs he has been given a cumulative exposure time of maybe 15 minutes to have resulted in prescriptions for various muscle relaxers and steroids based on a single xray. No attempt to look at any soft tissues and none of it has helped.
The industry is an absolute dumpster fire of ineffective care unless you land in the top 20 issues for each sub category.
No offense, but the job of diagnosing one of the thousands of possible issues should not be yours. This is what computers are ripe to disrupt. ChatGPT isn’t there yet but something like it that can just crunch data and known results for every obscure thing is going to blow you out of the water. We can both only hope…
I’ve had positive test showing nerve damage. Doctor messages me saying all my tests were fine. I message them in the portal pointing out one of tests showing insufficient sweating means small fiber neuropathy. They confirm I am correct. Then, I have to tell them what meds to prescribe, that the dosage is too small. It was like pulling nails.
I have seen physicians at top facilities in the US. Some are better some are there for prestige and paycheck.
We need to collect symptoms using words and visual representation, not everyone will know what tingling feels like. I welcome AI.
Also, if you search an illness and look for support groups you will quickly find handful of “recommended” physicians in a country.
Brings the rest of the equation into focus, at least for me.
For mysterious problems that elude a simple diagnosis you can really be stuck. Most doctors don’t have the time for complex cases. It’s worth becoming your own health researcher if no one else can identify the issue.
This is something I have been a big advocate of. I would never claim to know more than a professional nor would I ever give medical advice to another individual.
However, it has helped me plenty of times. I feel like I have been able to ask more important and impactful questions to doctors, and I have been able to push back on some choices that doctors would have made that I think might have been incorrect.
For example, I was almost prescribed a medication. That particular medication might have treated its indicated condition well, but it is known to exacerbate my immune-mediated disease as a side-effect (to clarify, the medication was not for the immune-mediated disease).
When I mentioned it to the NP I was under the care of, she said, "I have never heard that side-effect." Well, she looked into it, and it turns out I was right. Had I not done my research prior to our visit, then I might have been subjugated to changes to a disease that could have been entirely been avoided.
I still think she is a wonderful NP, and no one can know everything.
I even have another account.
I asked an MD about a newer medication for my immune-mediated disease. He said, "I have never heard of that before." After discussing it with him, he did not seem to be interested in trying it. I swapped doctors, mentioned it to the new doctor, and she prescribed it. It's actually the single most effective treatment I have tried since I acquired the disease 7 years ago.
As Schoolhouse Rock once said, "It's great to learn 'cause knowledge is power!"
After 2 years and 6 doctors I found I basically had long covid years before it was recognized. Probably from a low grade garden variety viral infection. My gut developed food sensitivities and I started to develop autoimmune problems from that.
After finding the right doctor who could handle researching chronic conditions, things improved within months and a few years later I completely recovered.
Typical doctors have 5-10 minutes to listen to you and click on drop-down boxes on the computer. They won't care about chronic or complex issues. They are good for low hanging fruit and steering you towards pharmacological intervention but unusable for anything more involved.
Both of them just reinforced my sense that the degree pretty much doesn't matter anymore. In one case I saw several physicians of different specialties, and none of them had any idea what was going on. My own initial hunch ended up being correct, and I kind of ended up fixing it myself (complicated to explain, nothing illegal or inappropriate; ironically the first physican I saw was also correct, the only one who got it right, but he dismissed it and convinced himself it was wrong). In the other case, the best care we got was from a PA. The physicians were all specialists who were financially motivated to give care that was totally useless but very expensive (we figured this out by looking in the primary scientific literature and realizing that all the procedures they were heavily pushing were no better than waitlist controls). The PA was the only one recommending things that were actually useful.
I've seen useful MDs as well, especially with pediatricians and radiologists. I'm not saying MDs are bad or useless. But I'm increasingly convinced that different educational and training paths do not necessarily mean inferior or superior care; that a lot of services could be provided through different providers or mechanisms; and a lot of what people see providers for could be obtained without any provider as a middleman.
There's a software called Epic which is used by virtually all large healthcare centers, and while most know it as a database system to store patient history and health records (problems and conditions they've been diagnosed for, lab work results, medicine they're currently taking or have taken in the past), it also has a little tab where a healthcare worker can put in some keywords, e.g. the symptoms a patient has, and Epic guidelines gives the health-provider an action plan for that patient, as well as guiding them with differential diagnoses for non-simple issues.
Of course for common ailments a nurse practitioner knows as much as a primary care physician anyway and their treatment plans wouldn't differ, but the thing is a physician basically effectively will also only follow one script that the healthcare/insurance system in-place allows for, that Epic will spit out also.
In the same way some of us see the task of building a CRUD app as something fairly unremarkable (owing to existing frameworks, existing 'best practices' etc), a physician's day-to-day work is really not challenging, and a "people-person" non-physician equipped with Epic software could arguably work to deliver equal or if not better healthcare outcomes.
When I teach new EMTs, there's a common topic that comes up. For clarity, EMTs undergo about 200 hours of training, for what is called BLS (basic life support) - essentially non-invasive processes. Generally they can only administer about 5 medicines (oxygen, aspirin, epinephrine, glucose, nitroglycerin). Paramedics undergo up to 1600 hours of training, for ALS (advanced life support), and can start IVs, administer ~40 medications, and do a variety of invasive procedures.
So our local EMS protocols say that if you administer a caloric supplement (i.e. glucose) for someone with hypoglycemia, you must "upgrade" that call to ALS and have a paramedic respond.
"But what if the patient is getting better?" As expected, as hoped. And if the hypoglycemia is really just that, then 99% of those patients won't need, or want, further care/transport. And for 99% of that 99% (arbitrary, but very high, percentages), it's probably entirely reasonable. "So if they're getting better, why do we want a higher level of care?"
For the zebras. For the person with endocrine issues, or for whom hypoglycemia isn't a simple diabetes-related thing, but actually symptomatic of early organ failure, or other things, to get a deeper review to make sure we don't say "Sure thing, Mrs Smith, just stay home and have your husband make you a PB&J or two for some complex carbs" to the patient who has something more serious going on.
Keyword-driven differentials should be, if anything, the baseline, bottom rung, pattern matching to inspire and drive critical thinking, focused assessment, and diagnostic skills. Not to "easy mode" the path of least resistance.
I think the hard lesson everyone must learn eventually is that they have to take control of/become deeply involved with their healthcare as much as possible, because dragons are everywhere. For the average person acute care is not needed when they're thinking of reaching out to the doctor, and they shouldn't because elevating level of intervention can quickly result in shit: got a headache or a hip injury? The doctors will give you a plethora of CT scans and you end up with cancer. Got pain? They'll give you opioids so you end up with crippling addiction.
It's true on a national level: https://www.wesh.com/article/us-health-care-worst-outcomes-h... and at a local level iatrogenesis is seen abound.
Indeed, of paramount importance for us is to learn how to take care of ourselves by going back to the basics (avoid processed diets, increase fibre-intake, etc, exercise (for the strength gains, for the endorphins and cardio/conditioning, for better bone density so that the body can whether through injuries better), cultivate your link to a positive community so it is there for you in your time of need). And download Epic and learn about healthcare/medicines and take charge as much as possible of your own fate. But when faced with a truly acute problem, see a specialist doctor and follow their commands.
There's a huge lobby (AMA) to keep it that way, to ensure their members salaries remain high.
PAs and NPs don't have the same restriction so hospital systems are pushing to have them handle office visits as much as possible. This also has the advantage of being more profitable because they can charge the same.
In the last 5 years me and my wife have never been able to see a doctor, only a PA, even though we pay the same.
“Warning signs for the U.S. health system are piling up”
“Nearly half of practicing U.S. physicians are older than 55”
https://www.axios.com/2023/10/26/health-care-doctor-shortage...
Percentage of active physicians aged 55 or older: 46.7% for 2021, 44.9% for 2019, 44.1% for 2017, 43.2% for 2015, 42.6% for 2013, 40.3% for 2010, 37.6% in 2007.
So that is a worrying trend, since increasing population should result in at least a steady state, if not decreasing average age.
Also, depends on specialty. 92.4% (!!) of specialists in pulmonary disease are over the age of 55. So I hope the aging population doesn't have any lung problems.
Data is here for 2022, with links to other years: https://www.aamc.org/data-reports/data/2022-physician-specia...
Past lobbying by the AMA gets some blame. Current government inability to fund public healthcare gets some to.
Also: if it’s the pharmacist determining a med and immediately administering it, is she really “pre-scribing” anything?
The receptionist _ran_ to the back to get a doctor. The doctor, in an exam room, very careful, and with significant compassion, explained that they don't have the ability to treat me at that location -- but would I accept an ambulance if they called it?
I took an Uber to the ER, where the admitting nurse gave me a flat stare and said "That's not a hallucination," but still put me at the front of the line to have an attending doctor and a bunch of students stare into my eyeballs before confirming that it was a headacheless migraine.
To this day, I use that experience as an example of a lay person and a professional completely failing to understand each others' word choice.
I had insurance partnered with my university. I went to the uni clinic due to a headache and fever so I could get some ibuprofen. They had no capacity to perform any tests and told me I needed to goto the hospital. They ordered an ambulance and said I needed to sign a waiver if I refused them. I had no idea what the impact would be to my insurance so I went along with it. At the hospital ER they hooked me up to IV immediately and then said I needed a spinal tap to check for meningitis because they couldn't explain the fever. I asked to leave, but nobody came to unhook me from the IV or bring my belongings back. They then guided me to another room after an hour or so with 5 people in it. I asked to leave immediately, and they said I could have a life threatening case and I needed to sign a waiver if I left. Apparently they were bringing another doctor from another hospital as emergency to do the test. This time I called my family for advice and signed the form but they were very pushy. The headache and fever were gone the next day. This experience has scarred me from going to U.S. healthcare to this day.
Not my experience. Every time I've gone to urgent care I am always seen by a MD.
This is the problem with all of these systems that try to violate the laws of physics (aka: free market economics). They invariably results in substandard care, if you receive care at all. Keeping people alive isn't the same thing as actually solving problems with quality care.
This is my big gripe with the ACA (Obamacare) in the US. It's a shit system that was sold as a quality system. There are so many things wrong with it I am sick of listing them.
My wife is a doctor, so I've been privy to behind the scenes effects. If you think your doctor gives a shit about you when you come to the office with one of the stupid plans, enjoy the fantasy.
Doctors do care. However, they can't see thousands of patients at a loss. They have bills to pay, just like anyone else. More than anyone else, actually. And do, what happens in a lot of practices, is that doctors are forced to become numb to their caring impulse upon realizing that there's a dividing line between quality care and going broke. And so, they churn through patients at a rapid rate because the only way to make it is quantity.
My wife was telling me that the office next to hers has four PA's. They each see 40 to 50 people per day. That's an average of 10 minutes per patient. That's not care. That's medical professionals being forced by a shit system to push on the cash register button as quickly as they are able to just to make it.
It is important to keep context in mind when thinking about some of these things. Imagine an office with a couple of MD's, a few PA's, a few medical assistants and one or two administrators. Collectively, this is a group of people with somewhere around, say, $1.5 million dollars in student loans to repay. They each have homes, cars, kids and other bills to support.
That sets-up a situation where it is impossible for that medical practice to exist below a certain revenue threshold. More accurately, below a certain profit level. If the insurance system they have to work with is shit, they have two options: Close the doors and everyone becomes an Uber driver or keep them open and run as many people as possible through the doors with a $10 to $50 per person gross profit probability per person.
No, do the math. Don't just react to this through emotion. People have to get paid for their work, just like you.
So, let's assume $50 per person average profit (not sure that's a good assumption, it depends on the practice). What I mean by "profit" here is what you get paid (not what you bill, because sometimes you don't get what you bill) vs. what it costs for a medical professional (say, a PA) to provide that service.
Now assume you can churn through 100 people per day. That means $5,000 per day in gross profit. If you are open 20 days per month, the gross profit is $100K per month.
You now have to pay, say $25K per month for rent, utilities, insurance and various other expenses. That means $80K per month. Let's say two MD's own the practice and each gets paid $25K per month salary. You are left with $30K in the bank. You likely have other expenses that will easily consume half of that, cleaning, legal, accounting, software licenses, IT, etc. You are now down to $15K. Which is a formula for going bankrupt.
What do you do? Well, you have to crunch through more people per day and try to maintain the same cost structure per patient. So, you try to see 150 to 200 people per day --if you can, not all practices can do that-- and pump them through as fast as possible. In other words, you cannot prioritize quality care.
Anyone thinking "Just provide better care and bill for it". It doesn't work that way. Say you decide to see only 50 patients per day. Obamacare shit plans are not going to magically pay you double for taking someone's pressure and temperature or going through a basic diagnostic check. The limit function here is that these plans are shit, they don't pay for quality care, they pay for delivering the fantasy of having medical care.
Not to mention the horrible problems of Medicaid/Medicare. That's another half dozen paragraphs.
Yes, everyone should have access to *quality* healthcare at a reasonable cost. No, that isn't possible if imbeciles in government make the decisions. These are the same people who, through incompetence and mismanagement can't seem to give us a world without war and misery. What makes anyone think they can actually deliver solid quality healthcare?
BTW, my wife and her partners finally had enough. They launched a boutique medical care office. They provide high quality care at a reasonable price. Patients are well taken care of, employees make a sustainable salary and nobody has to engage in the soul-crushing practice of treating patients like cattle.
Good luck.
Yeah, I've run into "god complex" with doctors. It's a problem.
When my wife was in medical school she started to get sick and wasn't getting better. She went to probably half a dozen doctors. The outcomes were of the kind you describe "let's try this for now". In the meantime, she was getting sicker and sicker. Ultimately, she did her own research and was able to identify a potential diagnosis. She booked a visit with a specialist. As soon as she entered his office he said: You have a pituitary gland tumor, we have to operate immediately. This affliction presents very specific physical changes. She was in the hospital within a week. Six months later she was back to normal. The doctor said she was pretty much on a path straight to death and, had it not been for her self-diagnosis, that might have been the outcome within a year.
There are many problems in healthcare, cost and insurance are just two of them.
> Also, Fwiw i didnt downvote you, im not sure why you were downvoted.
I appreciate that. Right or wrong, for some reason I have always had this image of a petulant immature child downvoting on HN rather than engaging in conversation. Also right or wrong, I also attribute some of this to the serious failure of our system of education to graduate people who can actually think. They have elevated ignoring reality to a virtue and seem really proud of it. I avoid hiring these kinds of people like the plague, they have shit for brains.
As a general aside. That you have to plead, motivate or beg your government to let you get healthcare from a specialist seems alien to me. I just don't even have the words - your government does not own you!
I would think at least before expenses it would be quite high as medical visits cost hundreds if not thousands of dollars.
No. I think you might be confused.
I laid it out clearly. The basic profit has to do with the cost of an MD, PA, medical assistant and front office people interacting with the patient. In other words, the most basic labor cost layer. This is easier to quantify because you can count the minutes each person devotes to that patient.
The other costs are different. These are the business, office, insurance and other general operating costs that apply to the entire practice. In a back of the napkin calculation it is much easier to first subtract basic labor costs from the income per patient and then apply the other stuff in bulk.
I just tried to run through a ridiculously basic calculation to illustrate the point. That was not intended to be a accurate accounting report.
This is a complex multivariate problem. A simple example can't do anything but glace at the problem and, hopefully, inspire people to research and understand. ACA, Medicare, Medicaid and other aspects of our medical system have made things worse over time, not better. Having more people covered isn't equivalent to more people having access to good healthcare.
There are so many issues, for example, the fact that Medicare isn't insurance at all after 55, it's a loan! ACA shoved millions of people into Medicare. In a few years, we might start hearing of states seizing people's estates to pay for the money they owe under Medicare. It's crazy --absolutely insane-- that nobody talks about this and the media did not do their job and educate people as to the realities of this horrid system.
What's the cost to the patient for this boutique care?
Should insurance companies be allowed to have $1 million maximums and kick off people during their cancer treatment?
Let’s hear some prices from your wife’s botique?
You are barking at the wrong tree. US healthcare system is shit because there is too many mouths of middleman to feed.
That does NOT happen without being critical of what we have.
We need a system where 100% of US citizens are covered and have access to healthcare at a reasonable cost for most of us and at no cost for those who, through whatever circumstance, cannot pay.
What I find interesting about these discussions is that people react badly to comments from someone like me --judging by replies and downvotes-- without ever asking questions to understand perspective. You are one of the few, in my many years on HN, who actually seems interested in actually having a conversation. This doesn't just happen with healthcare, climate change is another topic where people react with uninformed irrational emotion.
Basic concept:
If you want a better world, you have to hold politicians accountable and
you have to push for better results. If you don't, well, here we are,
at the edge of world war three.
Healthcare in the US is a disaster. And this is the case because of a million and one reasons. Nobody can point at a single variable that causes the entire train wreck. Unwinding this on an HN post is impossible. I might be off by a factor of two or more in saying that a full analysis of how we got here might require a 1000 to 2000 page report. So, clearly, for those jumping on my throat for a super-simple example, no HN comment will ever do this mess justice. Chill.Chill, and understand that we ALL want the same things. The difference is that some of us also want sensible solutions with accountability. In order to improve things, you have to be critical of what you have where that criticism is warranted. You are not going to ever lose weight if you never accept the fact that you are eating too much, eating the wrong things and not exercising enough. The concept is simple, and it applies to lots of things in life, including healthcare.
Obamacare/ACA is a mess on top of our prior mess.
On top of that, we had a President that just lied to the people he was supposed to be working for at almost every level. My family's health insurance cost TRIPLED, from somewhere around $7K per year to over $21K per year. If you include the increases in deductibles and other factors, it's more like $35K per year. When you have a President promising families that they are going to save $2,500 per year and, in reality, they are spending $28K more for less care. Well, this is wrong.
BTW, discussing how much my wife's practice charges their clients is irrelevant. Not going there. My wife and I think it is an absolute travesty that such things have to exist. She would much rather have an open practice. However, she is interested in being able to provide quality care. The effects of Obamacare on medical practices doctors have created a situation where they have to churn through 30, 40, 50 people per day --per doctor-- for things to make financial sense. THAT is the travesty. and that is the consequence of adding Obamacare on top of a system that already was shit to begin with.
How do you get to what I said in the very first sentence in this comment?
We know how. It is conceptually simple. However, it is very hard to execute due to the fact that people don't seem to want to use honest critical thinking:
- You have to abandon ideological cargo-cult mentalities
- You have to be willing to go where the data takes you
- You have to accept that you might reach conclusions that are uncomfortable
- You have to accept that there might be realities that are very difficult to reconcile
- You have to leave politics behind you
- You have to be willing to make honest fact-based assessments
- You have to engage in solid root cause analysis, no matter where it leads
- You have to understand that there's a vast ocean of cost structures that drive this
- You have to understand that there's a vast ocean of regulatory issues that make this difficult
- You have to develop a model that honestly includes thousands of variables driving the problem
- You have to be willing to push reforms out to every problem branch identified
- You have to be interested in the objective, rather than political alignment
- You have to accept lots of things that might not be comfortable
- You have to commit not punishing one group in favor of any other
- You have to understand that the objective will require establishing limits where necessary
- You have to be clinical about the analysis, not emotional or ideological
- Etc.
The list is many times longer than these few points. This is not an easy problem. It is a million times harder when people are not willing to honestly identify what is wrong and go after relevant solutions. It is a million times harder still when people are willing to have politicians lie to us all and fuck things up deeper and wider because they want to protect their ideological alignment.As examples, I'll give you two problem branches that need to be chased. These are just two of the, likely thousands, we should address with political neutrality and devoid of emotion. Because, frankly, some of these things boil down to just math, accounting.
Every business has a cost structure. Healthcare is not an exception to this simple truth. If you want healthcare cost to come down, you have to attack the cost structure. If you want to sell a burger for $5, the ingredients can't cost you $10.
NO. NO. NO. Insurance companies are NOT THE PROBLEM. They are the effect. The cause is the entire cost structure that drives what they have to do.
Simple example: If you live in a town where everyone is having car accidents at three times the rate of the next town, insurance companies are going to have to charge more. It's simple math. Healthcare is no different.
Where is the cost structure. As I said, two examples. I'll boost that up to three:
1- Cost of education
2- Cost of litigation
3- Regulatory burden
1: The cost of education in this country is ridiculous. At the base of the many branches of the cost structure that drives healthcare costs at every level is the cost of education. Every medical practitioner, scientist and engineer working within the medical industry has, as their baseline, very large student loans to support.Nobody can work for a salary that does not allow them to cover their own personal cost structure and beyond that, save money and have a life. Everyone needs to retire at some point. You can't work for exactly the money you owe every month. Your "personal enterprise" has to generate a profit.
2: Investigate the amount of money medical practitioners, clinics, hospitals and medical technology companies have to spend on insurance and protecting themselves from the insanity that our litigious society can be. These costs are far from trivial. And, yes, these costs make it into the business equation that drives the cost of healthcare.
3: While regulation and oversight is important, it is obvious that things have gone way too far. As a personal example, a couple of decades ago I became interested in developing a specialized hearing aid for people with a somewhat rare (1 in 100K population) condition called "Acoustic Neuroma". I was ready to invest a significant amount of money to develop this solution. I quickly discovered the FDA approval of this relatively simple in-ear device would cost a minimum of $10MM and as much as $25M (or more). I just dropped it. It made no sense.
Drug and medical product companies have to spend incredible amounts of money to deliver products into the healthcare system. These costs, once again, have to be passed on.
There's so much to unpack. Like I said, thousand of pages and analysis. This is impossible without being brutally honest about root-cause analysis.
By the time an insurance company becomes involved in calculating a premium, all of the above, and much, much, more, have populated the variables they have to use to get to that premium. They are often painted as the culprit. This is so wrong it is probably over three standard deviations away from the mean of the analysis of the healthcare cost structure.
Final example: Our food is shit. Our own food is making people sick. Americans are being poisoned by the very food our FDA (and whoever else) allows onto our shelves. How can healthcare costs possibly be lower when what you start with is a population who's default condition could be labeled as poisoned and unhealthy as fuck due to the food we consume.
No, insurance companies are the least of our problems. That's what Obamacare and every single other proposal from any politician on any side has always missed. They focus on insurance costs and ignore the massive iceberg of root causes underlying the problem.
If we want healthcare to be elevated to the level of a basic human right, we have to be honest about where we are and find real solutions.
My question, though, is where are all the "savings" going if so many visits are now seen by lower paid professionals? I was referred to a sleep study, where a PA or nurse practitioner just proceeded to ask me some basic questions from a form to see if I qualified for the study. She added practically nothing to the process (literally she was just reading questions from a form) and then charged my insurance company $200 for 15 minutes of her time. The whole thing was insane. That visit should have cost $20 max, yet people are lining their pockets at every step.
I try to resist this, partly because I generally don't need an appointment to answer a simple question, and partly because this is one of the causes of rising insurance premiums.
Not sure what line of work you are in, but are you willing to answer endless emails and or voice mails from customers, all for free? I know I am not - and while you personally may only ask one question a year, a typical MD may have a panel size of 1000 to 3000 patients (at least the ones I know); multiply one question per patient by 2000 patients, and all of a sudden you find out you worked for free for most of the year.
Maybe if insurance companies had a billing model that allowed the MDs for charge for this type of 'support', that made them some money it would be workable - but I can't blame them for not wanting to give out free care this way.
MyHealth is just what this hospital system calls their patient-facing Epic portal.
It's common practice to answer emails and take calls from customers and not charge them for it in many industries. If you have 3000 patients, and you spend 3 minutes/patient/year on these interactions, then you spend ~30 minutes a day answering emails or leaving voice mails which is pretty standard.
And I disagree that it is ‘common’ in other industries - ever try to get on the phone with an Amazon or Google or Facebook senior level developer to solve a technical problem -without being on a paid support plan? Sure, you might get some low level clerical person or entry level tech support, but you aren’t getting to those senior folks for free.
I've (acting in the role of senior developer) directly addressed support tickets that were generated by user support emails and have even directly communicated with users in phone calls as standard level support. Not at Amazon, Google, or Facebook but in Fortune 500 companies and in B2C.
If you aren't talking to your users, how do you maintain empathy?
"Maybe if insurance companies had a billing model that allowed the MDs for charge for this type of 'support', that made them some money it would be workable - but I can't blame them for not wanting to give out free care this way."
Most primary care physicians today work for a base salary plus incentives. The base salary is the compensation for dealing with this kind of support.
My patient portal clearly states that the Corporation can bill for questions sent as messages.
The Corporation by the way is a religiously-affiliated non-profit whose CEO earns tens of millions a year. In the past couple of years they have stopped doing vaccinations and blood draws. We go to the drugstore for those now.
So, why stay with them? The alternatives are even worse.
A free diagnosis over the phone is a lost exam fee. A health certificate over the phone -- exam fee. A vaccine appointment that turns into a sick pet and the owner just has some question -- exam fee. Trying to skip an exam before boarding: exam fee.
And as tssva said, these questions are often follow-ups on topics discussed at an appointment, so it's not untethered from revenue.
What I would really prefer is not a non-physician - it's the ability to get any medicine without prescription + without liability (if you take something that works as intended and harms you, no suing for damages), and the ability to easily get tests, specialist appointments and things like x-rays for cash (e.g. I had a complete change of treatment after having to insist on some test that they didn't think was needed... more than once, usually for injuries).
People should be able to direct their own care as long as they pay for it. Interestingly, the best physician I had (in terms of being correct and helpful, and no googling) was also the most open to that. When I asked about some drug once he was like, "I think the evidence you refer to is weak, and it won't do anything for you, but if you really want I can prescribe it"
My OD refused to order an online gut test (that for some idiotic reason has to go thru a PCP) cause "I don't know what this test is, you don't need it". I was kinda tempted to say "well maybe you should google it, as usual"
I'm pretty jaded with our (US) healthcare system. As long as you stay on the happy path it's fine, but if you stray from that, good luck. Over the last few years I was given antibiotics for a gut infection, a lung infection, and currently a sinus infection. None were improved by antibiotics, but no doctor was willing to do a culture to see what the infection was before prescribing antibiotics because that's the happy path (most infectious are bacterial). I think it might be a systemic fungal infection (I've also had bouts of what I think is thrush), but that possibility is immediately rejected without investigation because 'only immunocompromised people get fungal infections'. Similar for SSRIs. Asked the shrink why SSRIs versus something else - 'got to start somewhere'. Asked them why one SSRI over another, same answer.
Throwing shit at the wall to see what sticks is fine if the cost of being wrong is just the list time of needing to recompile your code. It's 100% not ok when being wrong means fucking up your tendons or making you suicidal.
Also for SSRIs there's nothing to test, you just try them under medical supervision and if they help they help. There is an experimental DNA test that might be able to narrow down the antidepressant options but unless you're struggling to find one that works for you it's usually not worth bothering.
Medicine is crazy advanced in some specific areas but for the long tail we're not that far from leeches.
At the risk of over-simplifying - and certainly not justifying blasé, ambivalent answers... the brain is a very complex organism. And we have barely scratched the surface of how it actually works. Most of it, we just don't know.
So, from this to psychiatric drugs - SSRIs, MAOIs, SNRIs. Read the drug information sheet in the packet. Not just the "standard" paragraphs on side effects and warnings. All prescription drugs are required to specify "how" the drug works.
For a startlingly high number of these drugs, this paragraph starts with the words:
> It is not understood precisely how [drug] works. It is believed that it does X, Y and Z...
(emphasis mine).
We know that they can work for some people and not others. But while we can perhaps make decent educated guesses, a lot of the time, we can't, because, hell, we don't really know how it even actually works, so we can't know it will work for you.
Disclaimer: while I am medically educated and work as a prehospital provider, I'm not a MHP, despite my use of 'we' in the previous para.
Perhaps that’s a West Coast thing, though, and it’s not as common in other parts of the country?
In some cases, an NP may have more current experience with figuring out the routine stuff than an MD who's a bit more removed from that kind of practice now.
What tests did you get? Only thing I can think of when you say “everything looks great” is an otoscope exam.
But if they did audiometry, CT temporal bones, MRI IAC and those are normal? Then those are tough breaks because they can’t fix a problem they can’t see.
Only thing I can think of is maybe a subtle/occult ossicular chain disruption. Is there a little incudomalleal diastases?
Anyways I give up that’ll be $500 see ya
The input of someone who has been there and seen their disease progress farther is valuable.
Why should I pay my standard copay to see a PA for a regular visit, or pay the same much much higher specialist copay if I’m seeing a PA instead of an actual specialist MD.
In California, all of my vaccinations have come from phlebotomists, and it seems that pharmacists can also do them here.
Why does NY State require an RN?
I can match the performance of many of these people with a modern AI today, for the things I've needed a doctor for.
The things I can't do are effective surgery and emergency care. They're good at that.