Unruly passengers are the least of your worries in this game. If you can manage to get the plane fueled, boarded, and the bags in the hold on time you are are an airport god lol.
The flight attendant comes on the intercom and says there will be a delay until the tower clears us for pushback. 90 minutes later we are pushed back. Apparently in that scenario, your plane goes to the end of the line. So every other jet that was fueled up and loaded went before us.