People were on Craigslist, until they weren't. Twitter's downfall will be like that, gradual and with different replacements for different use cases. It won't be fast and one-to-one like MySpace to Facebook.

> They were on there for a reason after all

Frankly, because the risk of getting publicly shamed on one of the biggest networks was too high to ignore. As Twitter sheds users and usage[1] some companies are evaluating this differently.

Also worth noting that you could, for a very reasonable price, make a few API queries a day before just to see who was complaining about your company and now to do so directly it costs $42,000 a month. Maybe if there was still a way to programmatically get your data then the calculation would go differently.

[1] https://www.pcmag.com/news/twitter-traffic-on-downward-trend...

Something less shitty, I would imagine.

I mean, they probably used to have a public fax number, too. Things change.