Calling them patent trolls seems especially weird since since the Eink company actually produces a lot of stuff.
I guess it's okay here though, because [passionate story about side project idea using eink that could be tinkered on but never actually idealized into something].
If the real problem is the first one, then implicitly there is a need to propose something that works better. And that is no obvious (but it's obviously not simple).
Every new generation of LCD and OLED has plenty of patents, and there are affordable products eventually. OLED in particular started out very expensive and now is everywhere.
E-Ink is just tough.
Overall you can argue they as a company would have done better to allow the tech to broaden and reap licensing fees, but you can't argue that it isn't their decision to make. Or, you can, but you aren't arguing against these guys but the system of IP laws in general.
I've heard that Eink is notoriously hard to work with and as an outsider looking in, their product development is frustratingly slow, but it's a public company (acquired by a Taiwanese company a long while back), and looking at their financials over recent years, their operating margins seem to be 10-15%, which I guess beats a lot of other display companies, but still doesn't seem so impressive vs other semi/tech companies. That no one's disrupted them over the past few decades I think speaks to how it's more than just an IP moat at play.
From whom? I asked someone who commented this on HN and the person replied saying that they had refused to help him debug his 3 display project. So yes, any display company is notoriously hard to work with if you're not buying a reasonable quantity of their product. It is like saying Samsung Displays is notoriously hard to work with as they're not helping my startup debug our problems where we've bought a grand total of 3 displays this year.
Where? How? Please share some evidence so that your claims can be verified.