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Comment by sxg | Hacker News Reader

I just moved back to Cleveland, and I signed up for Cleveland Broadband (clevelandbroadband.com), which is incredible! I pay $50/mo for 1 Gb/s download and upload speeds with no contract or temporary introductory pricing. The best part is the customer service, which I've only had to use twice while initially setting it up, but it's a direct line to a person who physically came to my place within an hour and was super knowledgeable! We had a lengthy discussion about Ubiquiti networking gear.

I previously had Comcast/Xfinity, which was reliable, but felt absolutely scammy due to constantly changing pricing with multi-year contracts. Talking to a human for basic tasks like upgrading or canceling service was nearly impossible. Apparently their chatbot is capable of these tasks, but I could never get it to work.

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I had municipal broadband in a town I lived in and it was the same experience: you get the feeling that everyone involved really cared about it because it's our town, not just an account number somewhere.

Municipal fiber in Chattanooga is the same way and it’s nearly 15 years old at this point.

Customer service and speed hasn’t declined and prices haven’t gone up (they haven’t even kept pace with inflation) like the naysayers predicted.

For what it's worth, I have Frontier in Los Angeles County and I have the same positive experience, other than that my gigabit connection is $70/month (it's possible that's reasonable given overall cost of living differences).

Do they provide an IPv4 address or CGNAT? An IPv6 prefix or sadface?

I'm considering moving there. How are you liking it? How is the tech jobs market there?

Not OP, but Cleveland is kinda great kinda terrible. I spent a few years there in my early adulthood.

It was once one of the nicest richest cities in America, and it has some of the best cultural institutions in the country as a result. It has every major sports franchise. It has some great architecture. It’s extremely affordable. The food is much better than comparable midwestern cities.

There’s a reason it’s so affordable. Jobs are not plentiful. The weather is terrible. Infrastructure is lackluster. It’s somehow a city of townies, not somewhere like SFBA/NYC that’s full of people that have big goals and ambitions and worldly experiences. Good and bad.

It does really seem like a city on the rise. At least when I was there last. They’re really investing in themselves, but the population has a really gloomy self image that honestly got me down.

I currently live in Toledo and it’s amazing. They feed me well and there are no beatings.

If you're into music, they also have one of the best orchestras in the country.

> The food is much better than comparable midwestern cities.

whew that's a low bar :-P

I just visited a few days for a surgery and this seems pretty accurate.

The food weirdly was the same at every restaurant, regardless of the cuisine: super oiled up. Usually mayonnaise and something pickled on top. Like preparing me to go to a factory for 14 hours.

Nearly every Uber had a sports station on.

Everyone seemed pretty gloomy there. "What's a must-do before we leave?" "Umm...yeah it's too cold for a Brown's game, so not much. Yeah."

A strange obsession with Taylor Swift "bringing money into the city" because of the sports guy she's dating now from Cleveland.

A Clevelander told you it was too cold for a Browns game? In October?

Is Cleveland an outlier of sorts? I expected broadband to be much cheaper in the US. Here in South America, I pay $30 USD/month for 1Gbps up/down. Considering all the equipment is imported, that seems way cheaper.

Damn, got my hopes up but this is for large apartment buildings only :/

Enjoy your gig, I’ll be here waiting for spectrum to arbitrarily raise my rates again

Welcome back btw!

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