I think this is the case of HN bubble swinging too far in the opposite direction. People know what Google is.
Among Gen Z, Google is the second most popular brand, behind YouTube.
Among Gen Z, Google is the second most popular brand, behind YouTube.
It will be more convincing than any argument I can make.
It will also eat your soul a little. Sorry about that.
A few anecdotal experiences on help desk for, at most, a few companies, don't really change that.
Regular, normal people on the street use 'Google' as a verb for 'searching on the internet'.
Do some support.
It will make you understand the world a lot better.
Hell, it will change your whole perspective on many, many things. You will be a better engineer and a better businessman.
You won't get out a few anecdotes out of it. I promise. You will get an entire field study.